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Pay or dispute a building fine

COVID-19 Alert Level 2 – Building and consents information

Service centres will reopen at Alert Level 2 with necessary health and safety measures in place, including physical distancing and use of the NZ COVID Tracer app.

Building and resource consent applications remain digital only and will only be accepted via the council's website.

To ensure the safety of our staff and customers some of our services remain unavailable at Alert Level 2, including in-person pre-application meetings and drop-in consultations with staff.

Physical inspections and site visits have resumed, but only where appropriate health and safety measures, including social distancing, can be met and are adhered to.

What building fines are issued for

We issue building fines for offences listed in Schedule 1 Infringement offences and fees.

When you should pay your building fine

You must pay the amount on the building infringement notice within 28 days of the notice date, unless you write to us to dispute the fine.

You should know

If you do not pay your fine on time, we will send you a reminder notice.

If you do not respond within another 28 days, we will lodge a copy of the infringement notice with the District Court.

The District Court will decide what action to take and will collect the filing fee from you.

How to pay your building fine

 Online

​If you have received the fine within the last 72 hours, it may not be ready for online payment.

If you experience any other problem, contact us with:

  • the infringement notice number
  • the payment amount
  • what stage of the payment process the problem occurred
  • the error message you received.

You will need:

  • your credit card details
  • your infringement notice number.

At the end of the process you will get a reference number which you should keep for future reference.

Our tip

An online convenience fee of 1.75 per cent per transaction applies.

Our tip

For more information about our online services, see Website privacy policy and Terms and conditions for online services.

 In person

Bring your infringement notice to any one of our service centres and pay by:

  • cash
  • Eftpos
  • MasterCard or Visa (A convenience fee of 1.75 per cent of your payment amount applies).

​How to dispute a building fine

To dispute a building fine you will need to write to us.

In your letter you need to state:

  • the date of the offence
  • the infringement notice number
  • how you are dealing with each offence listed in the notice
  • your full postal address, so we can reply
  • why you want us to reconsider the offence.

Send your letter to:

Auckland Council
Building Control
Private Bag 92300
Auckland 1142

Challenge a building fine through the courts

You can challenge an infringement through the courts. This is called a defended hearing.

You have the right to request a defended hearing within 56 days of receiving the notice.

 Related topics

 

 

Inspections of building or renovation workhttps://www.aucklandcouncil.govt.nz/building-and-consents/inspections-building-renovation-workInspections of building or renovation workFind out what type of inspections you might need, how to book and cancel inspections and what happens during an inspection.aspxInspections
Tracking the progress of your consent applicationhttps://www.aucklandcouncil.govt.nz/building-and-consents/tracking-paying-consent-application/Pages/tracking-progress-consent-application.aspxTracking the progress of your consent applicationFind out how to track the progress of your consent application.aspxBuilding and consents
Request a consent fee refundhttps://www.aucklandcouncil.govt.nz/building-and-consents/tracking-paying-consent-application/Pages/request-consent-fee-refund.aspxRequest a consent fee refundIf you believe that we owe you money related to your building consent or building inspections, you can request a refund. Find out how here.aspxBuilding and consents
Appeal a building consent decisionhttps://www.aucklandcouncil.govt.nz/building-and-consents/building-consents/Pages/appeal-building-consent-decision-determination.aspxAppeal a building consent decisionIf you want to appeal a building consent decision, you can apply for a determination through the Ministry of Business, Innovation and Employment (MBIE).aspxBuilding consents
Building and consent compliance and complaintshttps://www.aucklandcouncil.govt.nz/building-and-consents/compliance-building-fines/Pages/compliance-complaints.aspxBuilding and consent compliance and complaintsNot all building or consent compliance complaints are managed by us. Check who to contact to report an issue.aspxBuilding and consents
Resource consent appeals and objectionshttps://www.aucklandcouncil.govt.nz/building-and-consents/resource-consents/receive-decision-resource-consent/Pages/resource-consent-appeals-objections.aspxResource consent appeals and objectionsRead about resource consent conditions, how to object to a decision on a resource consent and how to appeal to the environment court. aspxResource consents