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Utua, tautohengia rānei tētahi whaina whare

Pay or dispute a building fine

COVID-19 Alert Level 2 – Building and consents information

Some service centres will reopen at Alert Level 2. For more information, see Visit us. Regulatory services functions such as in-person pre-application meetings and drop-in consultations will not be available under Alert Level 2. We will only accept hard copy applications for licensing services such as food, alcohol, and health businesses. All building and resource consent applications must be submitted online.

What building fines are issued for

We issue building fines for offences listed in Schedule 1 Infringement offences and fees.

When you should pay your building fine

You must pay the amount on the building infringement notice within 28 days of the notice date, unless you write to us to dispute the fine.

You should know

If you do not pay your fine on time, we will send you a reminder notice.

If you do not respond within another 28 days, we will lodge a copy of the infringement notice with the District Court.

The District Court will decide what action to take and will collect the filing fee from you.

How to pay your building fine


​If you have received the fine within the last 72 hours, it may not be ready for online payment.

If you experience any other problem, contact us with:

  • the infringement notice number
  • the payment amount
  • what stage of the payment process the problem occurred
  • the error message you received.

You will need:

  • your credit card details
  • your infringement notice number.

At the end of the process you will get a reference number which you should keep for future reference.

Our tip

An online convenience fee of 1.75 per cent per transaction applies.

Our tip

For more information about our online services, see Website privacy policy and Terms and conditions for online services.

 By post

​Send the relevant infringement notice details and cheque payment to:

Auckland Council
Private Bag 92300
Auckland 1142

 In person

Bring your infringement notice to any one of our service centres and pay by:

  • cash
  • cheque
  • Eftpos
  • MasterCard or Visa (A convenience fee of 1.75 per cent of your payment amount applies).

​How to dispute a building fine

To dispute a building fine you will need to write to us.

In your letter you need to state:

  • the date of the offence
  • the infringement notice number
  • how you are dealing with each offence listed in the notice
  • your full postal address, so we can reply
  • why you want us to reconsider the offence.

Send your letter to:

Auckland Council
Building Control
Private Bag 92300
Auckland 1142

Challenge a building fine through the courts

You can challenge an infringement through the courts. This is called a defended hearing.

You have the right to request a defended hearing within 56 days of receiving the notice.

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