COVID-19 Red setting – Resource consent information
We will be accepting, assessing and approving all digital applications for consents, certificates of acceptance, code compliance certificates, building WOFs and engineering approvals, and licensing (food, alcohol, health and dogs) while at COVID-19 Protection Framework Red setting.
Utua, tautohengia rānei tētahi whaina whare
Pay or dispute a building fine
COVID-19 Alert Level 2 – Building and consents information
Service centres will reopen at Alert Level 2 with necessary health and safety measures in place, including physical distancing and use of the
NZ COVID Tracer app.
Building and resource consent applications remain digital only and will only be accepted via the council's website.
To ensure the safety of our staff and customers some of our services remain unavailable at Alert Level 2, including in-person pre-application meetings and drop-in consultations with staff.
Physical inspections and site visits have resumed, but only where appropriate health and safety measures, including social distancing, can be met and are adhered to.
What building fines are issued for
We issue building fines for offences listed in
Schedule 1 Infringement offences and fees.
When you should pay your building fine
You must pay the amount on the building infringement notice within 28 days of the notice date, unless you write to us to dispute the fine.
You should know
If you do not pay your fine on time, we will send you a reminder notice.
If you do not respond within another 28 days, we will lodge a copy of the infringement notice with the District Court.
The District Court will decide what action to take and will collect the filing fee from you.
How to pay your building fine
If you have received the fine within the last 72 hours, it may not be ready for online payment.
If you experience any other problem, contact us with:
- the infringement notice number
- the payment amount
- what stage of the payment process the problem occurred
- the error message you received.
You can pay by Visa, MasterCard, Online EFTPOS or Account2Account (bank transfer).
You will need your infringement notice number.
At the end of the process you will get a reference number which you should keep for future reference.
A card payment fee of 1.75 per cent applies for credit and debit card payments.
Bring your infringement notice to any one of our
service centres and pay by:
- MasterCard or Visa (A card payment fee of 1.75 per cent of your payment amount applies).
How to dispute a building fine
To dispute a building fine you will need to write to us.
In your letter you need to state:
- the date of the offence
- the infringement notice number
- how you are dealing with each offence listed in the notice
- your full postal address, so we can reply
- why you want us to reconsider the offence.
Send your letter to:
Private Bag 92300
Challenge a building fine through the courts
You can challenge an infringement through the courts. This is called a defended hearing.
You have the right to request a defended hearing within 56 days of receiving the notice.
|Inspections of building or renovation work||https://www.aucklandcouncil.govt.nz/building-and-consents/inspections-building-renovation-work||Inspections of building or renovation work||Find out what type of inspections you might need, how to book and cancel inspections and what happens during an inspection.||aspx||Inspections|
|Tracking the progress of your consent application||https://www.aucklandcouncil.govt.nz/building-and-consents/tracking-paying-consent-application/Pages/tracking-progress-consent-application.aspx||Tracking the progress of your consent application||Find out how to track the progress of your consent application.||aspx||Building and consents|
|Request a consent fee refund||https://www.aucklandcouncil.govt.nz/building-and-consents/tracking-paying-consent-application/Pages/request-consent-fee-refund.aspx||Request a consent fee refund||If you believe that we owe you money related to your building consent or building inspections, you can request a refund. Find out how here.||aspx||Building and consents|
|Appeal a building consent decision||https://www.aucklandcouncil.govt.nz/building-and-consents/building-consents/Pages/appeal-building-consent-decision-determination.aspx||Appeal a building consent decision||If you want to appeal a building consent decision, you can apply for a determination through the Ministry of Business, Innovation and Employment (MBIE).||aspx||Building consents|
|Building and consent compliance and complaints||https://www.aucklandcouncil.govt.nz/building-and-consents/compliance-building-fines/Pages/compliance-complaints.aspx||Building and consent compliance and complaints||Not all building or consent compliance complaints are managed by us. Check who to contact to report an issue.||aspx||Building and consents|
|Resource consent appeals and objections||https://www.aucklandcouncil.govt.nz/building-and-consents/resource-consents/receive-decision-resource-consent/Pages/resource-consent-appeals-objections.aspx||Resource consent appeals and objections||Read about resource consent conditions, how to object to a decision on a resource consent and how to appeal to the environment court. ||aspx||Resource consents|