Some online services – including MyAuckland – will be unavailable from 5pm on Friday 20 March to 8am on Monday 23 March, due to a system upgrade.
Please plan ahead or complete your online request after services return on Monday 23 March.
Account2Account (A2A) is a payment method for customers who do not have, or do not use a credit card.
You can use A2A to make payments on our website directly from your bank account.
Always check your bank's terms and conditions before using this method of payment.
Speak to your bank for more information about A2A transfers.
If the A2A service is not available, you will need to:
Follow the instructions on myAUCKLAND and wait while your rates payment is processed.
Your payment will appear in your rates account after two working days.