Direct debit
Direct debit payments take up to three days to be set up. If your rates are due soon, use an alternative payment method.
Ngā huarahi hei utu i ō rēti hautaonga Ways to pay your rates
If you own more than one property, you can set up a direct debit for all of them using myAUCKLAND.
Change or cancel a direct debit
You can do it online with myAUCKLAND. If you do not have an account, you can:
- email us at enquiry@aucklandcouncil.govt.nz with your name, address, phone number and the account number you use for payment
- call 09 301 0101 for any direct debit support.
Online credit card, debit card and Account2Account
Pay by Visa or MasterCard (1.75 per cent payment fee). Allow enough time for your payment to get to us by the due date to avoid a late payment penalty.
To pay through Account2Account, allow two working days for your payment to process. Check your bank's terms and conditions before using this option.
Internet banking or automatic payment
Our bank account details
Our bank: ASB
Particulars: Your name
Payee: Auckland Council Rates
Bank account number: 12-3113-0131262-00
Code: The property address
Reference: Rates assessment number (including the zeros on your rates bill).
Overseas payment swift code: ASBBNZ2A
If you pay by internet banking on the due date, we will treat the payment as received on time.
Internet banking cannot be used for a lump sum payment across multiple properties. Use myAUCKLAND instead or make a separate payment for each property.
For automatic payments, make sure your full instalment is received by the due date. If the full amount does not come through on time, penalties apply.
Online EFTPOS
Alert - orange warning
Online EFTPOS unavailable
Online EFTPOS is unavailable until mid-2026 due to system upgrades.
In person
Pay by Eftpos, MasterCard, Visa or American Express (0.67 per cent payment fee for credit cards) at one of our libraries with council services.
You can also pay by cash or Eftpos at any PostShop. You must bring your rates bill with you.
Telephone banking
Contact your bank to set up telephone banking. If you pay by telephone banking on the due date, we will treat the payment as received on time.
Discount, penalties and help
Discount for full payment
Pay the full year before the first instalment (with no overdue balance) to receive a 1.31 per cent discount for 2025/2026.
Penalties
If you do not pay your rates instalment in full by the due date, we charge a 10 per cent penalty on any amount owing.
Visit Overdue property rates payments and penalties for more information on what happens if you do not pay your rates on time.
What to do if you cannot pay rates on time
We are here to help if you are facing difficulties paying your rates. Contact us before the due date to discuss payment plans.
Help available
Depending on your circumstances, you may be eligible to pay lower rates or have your rates instalment delayed.
Visit Help for low income households and community groups to find out what support is available.