Bin requests, waste guidelines, charges and payments

Request a bin repair or report a missing bin

Request a repair for your damaged bin or report a lost or stolen bin.
Request a different size bin

Fill in our form to request a different-sized rubbish or recycling bin.
Request a bin for a new property

Fill in our form to request a recycling, rubbish or food scraps bin for a new property.
Request an additional bin or report an abandoned bin and other bin services

Request an additional recycling or food scraps bin, remove an unwanted bin or report an abandoned bin.
What you can put in your recycling

Find out what items are suitable for your regular recycling collection.
What you can put in your rubbish

Find out what items are accepted and not accepted in your rubbish collection.
Rubbish, recycling and food scraps bin options and charges

Find information about rubbish and recycling bin options and charges.
Pay your waste services invoice

Pay for your recycling, rubbish or food scraps bin invoices.
Why we collect food scraps and how to use your bin

Learn about our food scrap collection service for urban Auckland – including how it works, why we are recycling food scraps and what to put in your bin.