Some online services – including MyAuckland – will be unavailable from 5pm on Friday 20 March to 8am on Monday 23 March, due to a system upgrade.
Please plan ahead or complete your online request after services return on Monday 23 March.
Find out how to report flooding and which agencies to report to.
How to urgently report missing, dislodged or damaged manhole covers, roadside drains, grilles and grates. Displaced or damaged manholes pose a threat to public safety.
Check for flood hazards around your property before you buy or build. Get property information to help you make the right decisions.
Find out what you should do in a flooding emergency.
Keep drains and overland flow paths clear to prevent flooding and blockages on your property. Add permeable areas such as lawns to minimise runoff.
Information on how to clean, make an insurance claim, and rebuild your property after a flood.