Tuku amuamu mō te pakihi hauora whakapai āhua
Complain about a health and beauty business
How to make a complaint
Contact us if you are concerned about:
- the standard of hygiene of a business
- a business operating without a licence
- a business not providing a safe environment for customers.
While some businesses do not need a health protection licence to operate, they must still provide a safe and hygienic environment and comply with the minimum standards.
Contact the
National Public Health Service - Northern Region (formerly known as Auckland Regional Public Health Service) regarding any infectious diseases.
Related topics
| Signs | | https://www.aucklandcouncil.govt.nz/licences-regulations/signs | Signs | If you own a business and you want to put up a business sign, check which signs you are able to display in your area. | | | | aspx | | | | | | | | | Signs | |
| Health and beauty businesses - Codes of practice | | https://www.aucklandcouncil.govt.nz/licences-regulations/business-licences/health-beauty-businesses/health-beauty-businesses-codes-of-practice | Health and beauty businesses - Codes of practice | Health and beauty businesses must follow certain codes of practice. | | | | aspx | | | | | | | | | Health licensing | |
| Health and Hygiene Bylaw 2013 | | https://www.aucklandcouncil.govt.nz/plans-projects-policies-reports-bylaws/bylaws/Pages/health-and-hygiene-bylaw.aspx | Health and Hygiene Bylaw 2013 | This bylaw protects the health of people using commercial services that involve skin contact such as tattooing, health and beauty treatments, therapeutic massage and colon hydrotherapy. | | | | aspx | | | | | | | | | Bylaw | |
| Home-based businesses | | https://www.aucklandcouncil.govt.nz/licences-regulations/business-licences/Pages/home-based-businesses.aspx | Home-based businesses | Home-based businesses must follow certain rules. | | | | aspx | | | | | | | | | Home based business | |
| Health and beauty licence fees | | https://www.aucklandcouncil.govt.nz/licences-regulations/business-licences/health-beauty-businesses/Pages/Health-and-beauty-licence-fees.aspx | Health and beauty licence fees | Assess and register health protection and hairdresser’s licences as providing either a single basic, multiple basic, single high risk or multiple high risk services. | | | | aspx | | | | | | | | | Health, beauty, leisure and hygiene | |
| Massage clinics, gyms, swimming pools, colon hydrotherapy | | https://www.aucklandcouncil.govt.nz/licences-regulations/business-licences/health-beauty-businesses/Pages/Massage-clinics-gyms-swimming-pools-colon-hydrotherapy.aspx | Massage clinics, gyms, swimming pools, colon hydrotherapy | Steps to follow when opening a massage clinic, gym, swimming pool or colon hydrotherapy business. | Guide | | | aspx | | | | | | | | | Beauty and hair removal services
Swimming and spa pools
Gym
Massage | |
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