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Missing property rates bill

What to do if you haven't received a property rates bill

If you have a myAUCKLAND account

  1. Log in to your myAUCKLAND account
  2. Under the 'My property rates' heading, you will see a 'Go to my property rates' button.
  3. Select the relevant property, then from the drop-down Actions menu, click on the 'Pay rates, view statements and balances' option.
  4. Under the 'Your rates bill' heading, select the 'Download rates bill' button.

You should know

If you haven't yet added a property to your myAUCKLAND account, see How to add a property to myAUCKLAND.

​If you don't have a myAUCKLAND account

If you have not received your rates bill or you want a copy of your rates bill, call us on 09 301 0101 or visit one of our service centres.

 

 Related topics

 

 

Ways to pay your property rateshttps://www.aucklandcouncil.govt.nz/property-rates-valuations/ways-to-pay-your-ratesWays to pay your property ratesLearn about the different ways to pay your property rates, including by direct debit, internet banking, Account2Account transfer and more.aspxRates billing and payments
Due dates for property rates paymentshttps://www.aucklandcouncil.govt.nz/property-rates-valuations/Pages/due-dates-rates-payments.aspxDue dates for property rates paymentsFind out when your property rates are due. Read about part payments and penalties.aspxRates billing and payments
Changes in property rates for 2021/2022 rating yearhttps://www.aucklandcouncil.govt.nz/property-rates-valuations/Pages/changes-rates-bills-this-year.aspxChanges in property rates for 2021/2022 rating yearFind out the main changes in property rates for this rating year.aspxRates billing and payments
Get your property rates bills and valuation notices by emailhttps://www.aucklandcouncil.govt.nz/property-rates-valuations/your-rates-bill/Pages/sign-up-rates-bill-by-email.aspxGet your property rates bills and valuation notices by emailSign up to receive your property rates bills and valuation notices by email.aspxRates billing and payments