Report a problem
Rīpoatatia tētahi raruraru
COVID-19 report a problem information
Following the Government's increase to Alert level 4 we will triage requests and respond to critical or major incidents to make the area safe. All other maintenance work will be scheduled for the future, as such things may take longer than normal.
Report a suspected Covid-19 isolation breach or a business breaching the essential services rule -
learn more.
You should know
Call us on 09 301 0101 to report something that is causing an immediate risk to the safety of a person, people or property.
Report a maintenance problem online
You can now report a maintenance problem online.
We currently deal with problems at:
- parks
- community facilities or venues
- beaches or maunga
- roadside or public spaces.
The problem could be a broken park bench, a blocked toilet or an overflowing litter bin. Tell us the details, upload a picture and we will sort it.
Report a maintenance problem
Find and track progress on a reported problem
Use your reference number to
track our progress on a problem you reported.
Track progress in myAUCKLAND
We provide a secure online service to make it easier for you to keep track of reported problems.
You can
login or register for an online account to track our progress.
We recommend using Google Chrome or Microsoft Edge.
Report other problems in the community
Transport
Report a transport problem
EscooterProgramme@aucklandcouncil.govt.nz
Environment and marine
Report graffiti vandalism
Wandering dogs
Report problems at home
Water
Noise
Rubbish and inorganic collections
See what to do if we have missed or are late with your rubbish collection.
Replace your bin
Is the information on this page helpful?
To ask for help or report a problem with our services or facilities, contact us.
