Report a problem

​Report a maintenance problem online

You can now report a maintenance problem online.

We currently deal with problems at:

• parks
• community facilities or venues
• beaches or maunga
• roadside or public spaces.

The problem could be a broken park bench, a blocked toilet or an overflowing litter bin. Tell us the details, upload a picture and we will sort it.

Report a maintenance problem

Find and track progress on a reported problem

Use your reference number to track our progress on a problem you reported.

Track progress in myAUCKLAND

We provide a secure online service to make it easier for you to keep track of reported problems.

You can log in or sign up  for an online account to track our progress.

We recommend using Google Chrome or Microsoft Edge browsers.

Abandoned vehicles

For abandoned vehicles on roads, berms and footpaths in all areas (excluding Papakura and Waitakere wards), report a problem with Auckland Transport.

For abandoned vehicles on parks, beaches, maunga, community facilities or venues, or those found in Papakura or Waitakere wards, call:

Call Auckland Council on0800 NO DUMP (0800 66 3867) Hotline 24 hours, seven days.