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Auckland Council

Report a problem

Rīpoatatia tētahi raruraru

COVID-19 report a problem information

Following the Government's increase to Alert level 4 we will triage requests and respond to critical or major incidents to make the area safe. All other maintenance work will be scheduled for the future, as such things may take longer than normal.

Report a suspected Covid-19 isolation breach or a business breaching the essential services rule - learn more.

You should know

Call us on 09 301 0101 to report something that is causing an immediate risk to the safety of a person, people or property.

​Report a maintenance problem online

You can now report a maintenance problem online.

We currently deal with problems at:

  • parks
  • community facilities or venues
  • beaches or maunga
  • roadside or public spaces.

The problem could be a broken park bench, a blocked toilet or an overflowing litter bin. Tell us the details, upload a picture and we will sort it.


Report a maintenance problem


Find and track progress on a reported problem

Use your reference number to track our progress on a problem you reported.

Track progress in myAUCKLAND

We provide a secure online service to make it easier for you to keep track of reported problems.

You can login or register for an online account to track our progress.

We recommend using Google Chrome or Microsoft Edge.

​Report other problems in the community


Report a transport problem

Environment and marine

Call Auckland Council on 09 377 3107

Hotline 24 hours, seven days

Report graffiti vandalism

Wandering dogs

Call Auckland Council on 0800 462 685

Hotline 24 hours, seven days

Report problems at home



Call Auckland Council on 09 301 0101

Hotline 24 hours, seven days

Rubbish and inorganic collections

See what to do if we have missed or are late with your rubbish collection.

Replace your bin