Report a problem
Rīpoatatia tētahi raruraru
COVID-19 report a problem information
Following the Government's increase to Alert level 4 we will triage requests and respond to critical or major incidents to make the area safe. All other maintenance work will be scheduled for the future, as such things may take longer than normal.
Report a suspected Covid-19 isolation breach or a business breaching the essential services rule -
You should know
Call us on 09 301 0101 to report something that is causing an immediate risk to the safety of a person, people or property.
Report a maintenance problem online
You can now report a maintenance problem online.
We currently deal with problems at:
- community facilities or venues
- beaches or maunga
- roadside or public spaces.
The problem could be a broken park bench, a blocked toilet or an overflowing litter bin. Tell us the details, upload a picture and we will sort it.
Report a maintenance problem
Find and track progress on a reported problem
Use your reference number to
track our progress on a problem you reported.
Track progress in myAUCKLAND
We provide a secure online service to make it easier for you to keep track of reported problems.
login or register for an online account to track our progress.
We recommend using Google Chrome or Microsoft Edge.