Rīpoatatia tētahi raruraru
Report a problem
Report a maintenance problem online
You can now report a maintenance problem online.
We currently deal with problems at:
- parks
- community facilities or venues
- beaches or maunga
- roadside or public spaces.
The problem could be a broken park bench, a blocked toilet or an overflowing litter bin. Tell us the details, upload a picture and we will sort it.
Alert
To report stormwater or flooding issues requiring urgent attention, phone us on
09 301 0101.
To report trees or branches that have fallen on the road, footpath or berm, contact
Auckland Transport.
You should know
You are responsible for mowing the berms outside your property. We don't encourage private planting on berms.
Find and track progress on a reported problem
Use your reference number to
track our progress on a problem you reported.
Track progress in myAUCKLAND
We provide a secure online service to make it easier for you to keep track of reported problems.
You can
log in or sign up for an online account to track our progress.
We recommend using Google Chrome or Microsoft Edge browsers.
Report other problems in the community
Transport
Report a transport problem
EscooterProgramme@aucklandcouncil.govt.nz
Environment and marine
Report graffiti vandalism
Animal welfare
You should know
Watercare is responsible only for water leaks on the street side of the meter box. For a leak between the meter box and your house, you will need to contact a plumber.
Related topics
| Our contact details | | https://www.aucklandcouncil.govt.nz/report-problem/Pages/our-contact-details.aspx | Our contact details | Our phone number, online enquiry form, social media links and postal address. | | | | aspx | | | | | | | | | | |
| Community safety and support | | https://www.aucklandcouncil.govt.nz/report-problem/Pages/community-safety-support.aspx | Community safety and support | Learn about how to keep safe in our community and what to do if you need support. Read about the organisations that can help you. | | | | aspx | | | | | | | | | Community and housing | |
| Missing, dislodged or damaged manhole or catchpit cover | | https://www.aucklandcouncil.govt.nz/environment/looking-after-aucklands-water/flooding-blockages/Pages/missing-dislodged-damaged-manhole-cover.aspx | Missing, dislodged or damaged manhole or catchpit cover | Report missing, dislodged or damaged manhole covers, grilles and other stormwater assets urgently. Displaced assets pose a threat to public safety. | | | | aspx | | | | | | | | | Stormwater | |
| What to do in a flooding emergency | | https://www.aucklandcouncil.govt.nz/environment/looking-after-aucklands-water/flooding-blockages/Pages/what-to-do-in-a-flooding-emergency.aspx | What to do in a flooding emergency | Find out what you should do in a flooding emergency. | | | | aspx | | | | | | | | | Stormwater | |
Is the information on this page helpful?
To ask for help or report a problem with our services or facilities, contact us.
