Rīpoatatia tētahi raruraru
Report a problem
COVID-19 Alert Level 2 – Report a problem information
If you have logged a problem with our service, there are current delays due to COVID 19 alert levels.
Some of our maintenance services are available at Alert level 2; we will triage requests and respond to critical or major incidents to make the area safe.
All other maintenance work will be scheduled for the future, as such things may take longer than normal. We thank you for your patience.
You can report a suspected COVID-19 isolation breach, or a business breaching the essential services rule, on the
NZ Police website.
Report a maintenance problem online
You can now report a maintenance problem online.
We currently deal with problems at:
- community facilities or venues
- beaches or
- roadside or public spaces.
The problem could be a broken park bench, a blocked toilet or an overflowing litter bin. Tell us the details, upload a picture and we will sort it.
Report a maintenance problem
Find and track progress on a reported problem
Use your reference number to
track our progress on a problem you reported.
Track progress in myAUCKLAND
We provide a secure online service to make it easier for you to keep track of reported problems.
login or register for an online account to track our progress.
We recommend using Google Chrome or Microsoft Edge browsers.
|Our contact details||https://www.aucklandcouncil.govt.nz/report-problem/Pages/our-contact-details.aspx||Our contact details||Our phone number, online enquiry form, social media links and postal address.||aspx|