At Alert Level 3: Step 1 you can travel throughout Auckland for exercise and recreation outdoors. Our early childhood centres are open for enrolled children only.
Customer-facing facilities like leisure centres, community venues, customer service centres and libraries will remain closed until further notice. Essential services will continue.
Wear a face covering, use the NZ COVID Tracer app, maintain a 2m physical distance, wash your hands, and stay home if you are sick.
For the information about council services and closures, visit the COVID-19 section
To learn more about Auckland Council's response to COVID-19, visit OurAuckland
Water restrictions lifted - Water restrictions in Auckland have been removed from 23 October 2021. Learn more
Alert Service continues
Auckland’s kerbside rubbish, recycling and food scraps collections are an essential service and will continue as usual. Place your bags and bins out by 7am on your collection day.
Bin tags will be removed. Only bins with bin tags will be collected for the pay as you throw service.
For those in self-isolation or feeling unwell please double bag your rubbish. Put all of your rubbish (including tissues and disposable masks) in a plain plastic rubbish bag, and tie the bag when it is about three-quarters full. Then place the plastic bag either into your council rubbish bag or wheelie bin.
After you have placed these materials inside your council rubbish bag or bin, wait 72 hours before placing your council rubbish bag or bin out on the kerbside for collection.
Inner city centre bag deliveries
Bag deliveries and the rubbish bag letter mailout has been delayed and won’t be actioned until Auckland's alert level is reduced to Step 2 of the Auckland's Alert Level 3 restrictions.
If you have run out of bags, call us on 09 301 0101 and we will assess your request and call you back.
Kohinga otaota me te hangarua
Auckland’s kerbside rubbish, recycling and food scraps collections are an essential service and will continue as usual. Please put your bins and bags out as normal on your collection day.
Search for household and commercial rubbish collection and recycling collection dates.
Public holiday collections are one day later than usual except for these exceptions.
Find out what to do if your household rubbish, recycling or inorganic material was not collected.
Find out what waste services we offer to businesses in Auckland.
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