Book or cancel a building inspection

What inspections are needed

Your building consent will list all the inspections required, but additional inspections are often needed, due to:

• the nature of the project (every building consent application is different so the type and number of inspections will vary)
• change of products or design after the consent is issued
• failing an inspection and needing to re-book at additional cost
• the inspection exceeding the allocated time of 45 minutes.

If your inspection takes longer than the allocated time, you may have to pay additional charges.

Learn more about the types of inspection available from our online inspection glossary.

Inspection limits per customer

From 1 April 2021 inspection bookings are limited to a maximum of four inspections at any one time for each consent (residential or commercial).

You can book more inspections once your older bookings are completed.

For more information contact 09 301 0101 and ask to speak to the Inspection Team Leader for your area.

How to book an inspection

You can now book:

• a simple, one-off inspection
• a group of different inspections types for a single property.

From 1 April 2021 we will no longer offer a repeat series of site meeting inspections as a booking option.

If you want to book more than six inspections on the same day, we cannot guarantee your first choice of inspection time and may not be able to complete them on the same day.

Inspections must be booked before 1pm if the inspection is required for the next day.

If the building consent is older than 10 years, there is a three-day notice period to book a final inspection while we review the documentation.

We will confirm a time for you within 24 hours.

You can book online or over the phone.

​Cancel a building inspection

Phone us on 09 301 0101 or use our online tool to cancel your building inspection.

You need to cancel your inspection by midday the day before it is scheduled if you want to avoid a fee.

If you cancel on the day of the inspection, you will still need to pay a full inspection fee.

We will invoice you within three days of the cancellation.

​Check a building inspection's status

If you booked online, you can check to see if a building inspection passed, failed or is waiting on a decision.

Check inspection status

Check a building consent status

If you applied for a building consent using our website, or have been invited to view the details of a consent, you can do this online.

Check a building consent

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