COVID-19 Alert Level 3

At Alert Level 3: Step 1 you can travel throughout Auckland for exercise and recreation outdoors. Our early childhood centres are open for enrolled children only.

Customer-facing facilities like leisure centres, community venues, customer service centres and libraries will remain closed until further notice. Essential services will continue.

Wear a face covering, use the NZ COVID Tracer app, maintain a 2m physical distance, wash your hands, and stay home if you are sick.

For the information about council services and closures, visit the COVID-19 section

To learn more about Auckland Council's response to COVID-19, visit OurAuckland

Water restrictions in Auckland - Water restrictions are in effect across the Auckland region. Learn more

Utua ō reiti mā te ipurangi mā te pēke ā-waea rānei

Pay your property rates by telephone banking

What is telephone banking?

Telephone banking is a service provided by a bank or other financial institution that enables you to perform a range of financial transactions over the telephone, without the need to visit a bank branch or automated teller machine.

How to set up telephone banking?

Contact your bank to set up telephone banking.

If you pay by telephone banking on the due date, we will treat the payment as received on time.

Our tip

Banks have different cut-off times for processing transactions. Pay before 5pm on the due date to avoid a penalty.

Pay your property rates by telephone banking

What is telephone banking?

How to set up telephone banking?

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