Whakahaerengia ō reiti mā runga myAUCKLAND Manage your rates online with myAUCKLAND

What you can do with myAUCKLAND

With myAUCKLAND you can:

• pay property rates for all your properties
• see your property rates balances and past transactions
• pay your rates by direct debit
• cancel or change a direct debit
• invite people to access or manage the rates information for your property
• group properties to manage your account more easily.

Manage your rates online

Add a property to your myAUCKLAND account

Enter your four-digit PIN number

Once you have a myAUCKLAND account, to add a property you will need the four-digit PIN and rates assessment number from your most recent rates bill. Your PIN expires each quarter, so only refer to the PIN on your most recent property rates bill.

Find this under the 'Your details section' of your bill – for both physical and digital versions.

The PIN does not appear on reminder notices or reminder emails, just property rates bills.

You will need your PIN only once to add a property to your myAUCKLAND account.

If you get your property rates bill by email

If you get your rates bill by email, open the PDF attachment and click on the PIN number. If you have a myAUCKLAND account, all your property information will load to it automatically.

If you get your property rates bill by post

If you get your rates bill by post, enter both the PIN and rates assessment number manually. Do this either when you first register for myAUCKLAND or when you have your account open.

Once you have your myAUCKLAND account open:

1. Under the 'My property rates' heading, look for the 'Go to my property rates’ button and click it.
2. Under the 'My properties' heading, look for the 'Add a property' button and click it.
3. The next screen is where you can enter your rates assessment number and PIN.

Privacy of property information

You will be able to access a property's rates information on myAUCKLAND with the PIN, or if the person with the PIN gives you access.

If the property is sold, you will no longer have access to manage the property. However, you will still be able to view all the transactions from the period you owned the property.