Skip to main content
COVID-19 Alert Level 3

At Alert Level 3: Step 1 you can travel throughout Auckland for exercise and recreation outdoors. Our early childhood centres are open for enrolled children only.

Customer-facing facilities like leisure centres, community venues, customer service centres and libraries will remain closed until further notice. Essential services will continue.

Wear a face covering, use the NZ COVID Tracer app, maintain a 2m physical distance, wash your hands, and stay home if you are sick.

For the information about council services and closures, visit the COVID-19 section

To learn more about Auckland Council's response to COVID-19, visit OurAuckland


Water restrictions in Auckland - Water restrictions are in effect across the Auckland region. Learn more

Utua ō rēti hautaonga mā te moni tango tuku

Pay your property rates by direct debit

What is a direct debit agreement?

When you set up a direct debit, you allow us to deduct regular payments from your bank account to pay for your property rates.

Direct debit is free to set up. The amounts can change with each payment.

Direct debit for property rates payments can only be deducted from your bank account.

You can also cancel or change a direct debit.

You should know

It takes three to five working days to set up a direct debit from the day we receive your application.

If an instalment due date is coming up, pay online so we receive your payment on time, and you avoid a penalty.

​How to set up direct debit payments


If you're registered for myAUCKLAND, you can set up and manage your direct debit payments for all your properties.

  1. Log in to myAuckland.
  2. Select a property or add a property
  3. From the dropdown 'Actions' menu, select 'Set up a direct debit'.
Set up in myAUCKLAND


You can also set up a direct debit online without logging in.

Set up a direct debit

 By phone

​Call 09 301 0101 to set up a direct debit over the phone.

 Related topics



Cancel or change a direct debit or change a direct debitFind out how to cancel or change a direct debit payment for your property rates.aspxRates billing and payments
Ways to pay your property rates to pay your property ratesLearn about the different ways to pay your property rates, including by direct debit, internet banking, Account2Account transfer and more.aspxRates billing and payments
Due dates for property rates payments dates for property rates paymentsFind out when your property rates are due. Read about part payments and penalties.aspxRates billing and payments
Missing property rates bill property rates billFind out how to get a copy of your property rates bill.aspxRates
What happens if you don't pay your property rates happens if you don't pay your property rates Find out what happens if you don't pay your property rates. aspxRates
Get your property rates bills and valuation notices by email your property rates bills and valuation notices by emailSign up to receive your property rates bills and valuation notices by email.aspxRates billing and payments