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Set up a direct debit payment for your property rates

Whakaritea he utunga tōtika atu i ō reiti ā-whenua

What is a direct debit agreement?

When you set up a direct debit agreement with us you allow us to deduct payments from your bank account to pay your rates.

You should know

  • There is no cost to set up a direct debit.
  • Direct debits run over a 12-month period.
  • You can't set up a direct debit using a credit card.
  • Find out how to cancel or change a direct debit.

​How to set up direct debit payments

There are two ways you can set up a direct debit:


You can set up and manage your direct debit payments for all your properties using myAUCKLAND.

Login to myAUCKLAND

You can also set up a direct debit online without logging in.

Sign up online

 By phone

​Call 09 301 0101 to set up a direct debit over the phone.


​It takes up to five working days to set up a direct debit from the day we receive your application. If an instalment due date is coming up, it's best to pay online. This will mean we receive your payment on time and you avoid any penalties.

Our tip

If an instalment due date is coming up, pay online so we receive your payment on time, and you avoid a penalty.

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