Property information

Order a property file product

You can view the files online, at our service centre, or you can order them on CD/USB.

The information provided includes the records that the council holds on the property files and does not constitute a LIM (Land Information Memorandum).

If the property you are requesting is an empty piece of land, there may not be any information on the property file.


Some property file services unavailable

Some property file product services are temporarily unavailable for Central, Franklin, Manukau and Papakura properties.

Standard property file products can be ordered in person at a service centre or by post using the instructions below. Orders can also be emailed using the relevant email address in the Property file product application form (PDF 425KB). Online and urgent property file ordering for these areas is not available until further notice.

Online and urgent property file ordering continues to be available for North and West customers.

We apologise for the inconvenience and appreciate your patience.



How to order

The information provided includes the records that the council holds on the property files and does not constitute a Land Information Memorandum (LIM).

You can view the files online, at our service centre, or you can order them on CD/USB.

If you need to store the files or there are many files for the property, we recommend ordering on CD/USB as there is no option to bulk download from the online viewer.


Order your Property file product online and pay by credit card (Visa or MasterCard). A convenience fee of 1.75 per cent of your payment amount applies.

Sessions expire after 20 minutes.

What you will need to supply

  • The application address – the specific address is required from either the legal description or Certificate of Title (CT). 
  • Your credit card - we accept Visa or MasterCard as payment.
  • An account to account option is also available, your will need:

    • Your bank account number.

See Land and property information fees and charges for a full list of fees.

If you have a problem

  • Check the legal description and certificate of title to confirm you entered the correct address.
  • Contact us if you need further assistance.

Order by post

Send completed Property file product application form (PDF 425KB) to either of the following:

  • Auckland Council
    Private Bag 92300
    Auckland 1142
    New Zealand
  • DX CX10032.

 Order in person

You can drop off your completed Property file product application form (PDF 425KB) and pay in person at any service centre.

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