Alert Restrictions on new water and wastewater connections

Watercare has placed restrictions on new water and wastewater connections in parts of Auckland.

Before applying for a resource or building consent, visit Watercare to learn if your project may be affected.

Alert High number of resource consent applications

We are currently receiving more applications than usual.

We will process your application as soon as we can and will let you know of any delays.

E tono mō te whakaaetanga ā-rawa

Apply for a resource consent

Before you apply

We can process your application faster if you submit a good quality application.

Find out how to prepare a good quality resource consent application.

Check the document naming standards for resource consent online applications.

Complete the lodgement checklist and upload it with your application online.

If you are not an approved credit account customer, you will need to complete a 'Resource consent application declaration' and attach it to your application.

Select all

Resource consent application declaration form Resource consent application declaration form PDF 745.1 KB
Checklist for resource consent application Checklist for resource consent application PDF 215.7 KB

You should know

Our offices will be closed from 12pm(noon) on Tuesday 22 December 2020 to Tuesday 5 January 2021. We will reopen on Wednesday 6 January 2021.

The statutory processing days under the Resource Management Act are suspended between 20 December 2020 and 10 January 2021. Take this into account when applying.

We will begin processing applications received during this time from 11 January 2021.

How to apply

See Ways to pay online for information on all payment options.

Apply now

If there are no digital copies of your plans or documents, visit one of our libraries with council services. Our staff will accept your documents for an additional charge. This charge covers costs of scanning your documents into our digital resource consent system.

If you get stuck, consult the online application guide PDF, located on the Resource consent process 10-step guide.

What happens next

Our planners will assess your application and determine which service you qualify for.

If we take longer than 20 working days to assess your application for non-notified applications, you are entitled to a discount under the RMA. The discount is applied automatically by our system at invoicing.

If we need more information (section 92 request)

If planners or specialists have questions about your application, they can ask for further information.

This is called a section 92 request, and delays the processing of your application until we receive additional information.

When we make a decision

The planner will contact you, usually by email, to advise if your application has been granted or refused, or if it needs to be notified.

We will also post the decision to you.

If we grant your resource consent

If we grant your resource consent, you will receive a decision document outlining what conditions need to be followed, the reasons for the decision and the approved plans.

If there is any part of this decision, including the conditions, that you are not happy with, you can formally object to our decision.

Compliance monitoring

We will conduct routine inspections and reviews after consent has been granted. We do this to make sure you are compliant with your resource consent conditions.

See Resource consent conditions and monitoring for more information.

If we refuse your resource consent

If we refuse your resource consent, and you think our decision is unfair, you can formally object to our decision, or lodge an appeal with the Environment Court.