​What happens next

Our planners will assess your application and determine which service you qualify for.

If we take longer than 20 working days to assess your application for non-notified applications, you are entitled to a discount under the RMA. The discount is applied automatically by our system at invoicing.

If we need more information (section 92 request)

If planners or specialists have questions about your application, they can ask for further information.

This is called a section 92 request, and delays the processing of your application until we receive additional information.

When we make a decision

The planner will contact you, usually by email, to advise whether your application has been granted or refused, or if it needs to be notified.

We will also post the decision to you.

If we grant your resource consent

If we grant your resource consent, you will receive a decision document outlining what conditions need to be followed, the reasons for the decision and the approved plans.

If there is any part of this decision, including the conditions, that you are not happy with, you can formally object to our decision.

If we refuse your resource consent

If we refuse your resource consent, and you think our decision is unfair, you can formally object to our decision, or lodge an appeal with the Environment Court.