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COVID-19 Alert Level 3

At Alert Level 3: Step 2 you can travel throughout Auckland for exercise and recreation outdoors. Our early childhood centres are open for enrolled children only.

Some customer-facing facilities like service centres and community centres are now open. Essential services continue.

Use the NZ COVID Tracer app, wear a face covering, maintain a 2m physical distance, wash your hands, and stay home if you are sick. For information about council services and closures, see the COVID-19 section

Learn more about Auckland Council's response to COVID-19. See OurAuckland

E tono mō te whakaaetanga ā-rawa

Apply for a resource consent

COVID-19 Alert Level 2 – Building and consents information

Service centres will reopen at Alert Level 2 with necessary health and safety measures in place, including physical distancing and use of the NZ COVID Tracer app.

Building and resource consent applications remain digital only and will only be accepted via the council's website.

To ensure the safety of our staff and customers some of our services remain unavailable at Alert Level 2, including in-person pre-application meetings and drop-in consultations with staff.

Physical inspections and site visits have resumed, but only where appropriate health and safety measures, including social distancing, can be met and are adhered to.

How to apply online for a resource consent

We only accept online applications for a resource consent. If you are unable to apply digitally, visit one of our service centres for assistance in making your online application.​

Applying online is faster and you will be able to track the processing of your consent online. You will also save money as you will not need to supply printed plans.

We can process your application faster if you submit a good quality application. Read how to prepare a good quality resource consent application.

You should know

Our offices will be closed from 12pm(noon) on Tuesday 22 December 2020 to Tuesday 5 January 2021. We will reopen on Wednesday 6 January 2021.

The statutory processing days under the Resource Management Act are suspended between 20 December 2020 and 10 January 2021. Take this into account when applying.

We will begin processing applications received during this time from 11 January 2021.

Before you apply, check the document naming standards for resource consent online applications

Complete the lodgement checklist and upload it with your application online.

Apply now

If there are no digital copies of your plans or documents, visit one of our service centres. Our staff will accept your documents for an additional charge. The charge covers costs involved with us scanning your documents into our digital resource consent system.

If you get stuck, consult the online application guide PDF, located on the Resource consent process 10-step guide page. 

​What happens next

Our planners will assess your application and determine which service you qualify for.

If we take longer than 20 working days to assess your application for non-notified applications, you are entitled to a discount under the RMA. The discount is applied automatically by our system at invoicing.

If we need more information (section 92 request)

If planners or specialists have questions about your application, they can ask for further information.

This is called a section 92 request, and delays the processing of your application until we receive additional information.

When we make a decision

The planner will contact you, usually by email, to advise whether your application has been granted or refused, or if it needs to be notified.

We will also post the decision to you.

If we grant your resource consent

If we grant your resource consent, you will receive a decision document outlining what conditions need to be followed, the reasons for the decision and the approved plans.

If there is any part of this decision, including the conditions, that you are not happy with, you can formally object to our decision.

If we refuse your resource consent

If we refuse your resource consent, and you think our decision is unfair, you can formally object to our decision, or lodge an appeal with the Environment Court.


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