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COVID-19 Alert Level 3

At Alert Level 3: Step 1 you can travel throughout Auckland for exercise and recreation outdoors. Our early childhood centres are open for enrolled children only.

Customer-facing facilities like leisure centres, community venues, customer service centres and libraries will remain closed until further notice. Essential services will continue.

Wear a face covering, use the NZ COVID Tracer app, maintain a 2m physical distance, wash your hands, and stay home if you are sick.

For the information about council services and closures, visit the COVID-19 section

To learn more about Auckland Council's response to COVID-19, visit OurAuckland


Water restrictions in Auckland - Water restrictions are in effect across the Auckland region. Learn more

Ngā rawa kāinga ora mō ngā kaireti

Healthy homes resources for tenants

There are a number of healthy homes programmes and resources especially for people living in rental homes.

Healthy home requirements for rental property owners

If you think your landlord has failed to meet their responsibilities, see Breaches of the Residential Tenancies Act on Tenancy Services website or contact the Compliance and Investigations Team.

For more information, see Healthy homes requirements for landlords.

Housing New Zealand tenants

Housing New Zealand has a Warm and Dry programme to ensure all homes have things like thermal-backed curtains and extractor fans.

Contact your Housing New Zealand Tenancy Manager if you have any questions, or see the Housing New Zealand website.

Community Services Card holders

If you have a community services card, you may be able to get free curtains from Habitat curtain bank.

DHB healthy home services

Low-income families who have children with respiratory illnesses may be eligible for support through the Noho Ᾱhuru or AWHI Healthy Homes initiatives. To find out more, see:

Consumer New Zealand

See Consumer’s Renter's Guide to a Warmer Home.

Warmer Kiwi Homes

Warmer Kiwi Homes is a government programme offering grants that cover 80 per cent of the cost of:

  • ceiling and underfloor insulation
  • a heat pump or an efficient wood burner or pellet burner.

You do not need to pay back grants provided by Warmer Kiwi Homes.

Grants for heaters are capped at $3000 inc GST.

For more information, and to find out if you are eligible, see the Energy Efficiency and Conservation Authority website.

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