At Alert Level 3: Step 2 you can travel throughout Auckland for exercise and recreation outdoors. Our early childhood centres are open for enrolled children only.
Some customer-facing facilities like service centres and community centres are now open. Essential services continue.
Use the NZ COVID Tracer app, wear a face covering, maintain a 2m physical distance, wash your hands, and stay home if you are sick. For information about council services and closures, see the COVID-19 section
Learn more about Auckland Council's response to COVID-19. See OurAuckland
Contact us if you are having problems with paying your rates.
We have extended the
Rates postponement for ratepayers financially impacted by COVID-19 scheme. This allows ratepayers struggling financially to defer up to $20,000 of their rates for the 2021/2022 year.
You may also qualify for the government’s rates rebate which will cover some of your rates. We also offer flexible payment options.
For details around eligibility and conditions see
Help for low income households and community groups.
Ngā tāke kaunihera me ngā wāriutanga
Enter your address to view your property rates or property value.
Read about the different ways to pay your property rates.
Find out when your property rates are due. Read about part payments and penalties.
Tools for solicitors for requesting property rates information and notifications of changes of property ownership.
Find information on how to understand your rates bill and what your rates pay for.
How we value your property and why.
Find out the main changes in property rates for this rating year.
Let us know if you've changed your contact details or mailing address, or if your property has changed hands.
Find out about the Retrofit Your Home financial assistance.
If you are experiencing financial hardship from the impacts of COVID-19, you can apply to postpone payment of your rates for the 2021/2022 year.
Find out what financial help to pay property rates is available for low income households and community groups.
Find out how to get a copy of your property rates bill.
Find out how we apply penalties to unpaid and overdue property rates payments.
Find out what happens if you don't pay your property rates.
Find out how to request a refund of your property rates payment.
Find out about who can access your property rates account information.
Find out what happens to your property rates and Record of Title when you subdivide your property.
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To ask for help or report a problem with our services or facilities, contact us.
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