Property rates and valuations

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Check the details of your property rates and valuation.

Read about the different ways to pay your property rates.

Find out when your property rates are due. Read about part payments and penalties.

How we value your property and why.

Let us know if you've changed your contact details or mailing address, or if your property has changed hands.

Find information on how to understand your rates bill and what your rates pay for.

Find out about who can access your property rates account information.

Find out what happens if you don't pay your property rates.

Find out the main changes in property rates for this rating year.

Tools for solicitors for requesting property rates information and notifications of changes of property ownership.

Find out what financial help to pay property rates is available for low income households and community groups.

Find out about the Retrofit Your Home financial assistance.

Find out how to request a refund of your property rates payment.

Find out how we apply penalties to unpaid and overdue property rates payments.

Find out how to get a copy of your property rates notice.

Find out what happens to your property rates and Record of Title when you subdivide your property.

Find out how you can enter the rates direct debit and email competition.

Find out what support is available if you are experiencing difficulty paying your property rates.