Auckland is at Alert Level 3. All customer-facing facilities like leisure centres, community venues, customer service centres and libraries will remain closed until further notice. Essential services will continue.
Remember to wear a face covering, use the NZ COVID Tracer app, maintain a 2m physical distance, wash your hands, and stay home if you are sick.
For the information about council services and closures, visit the COVID-19 Alert Level 3 page
To learn more about Auckland Council's response to COVID-19, visit OurAuckland
Water restrictions in Auckland - Water restrictions are in effect across the Auckland region. Learn more
Alert Paying your rates bill
If you are concerned about being able to pay your rates, please contact us.
You may qualify for the Government’s rates rebate which will cover some of your rates, we also offer a rates postponement scheme and flexible payment options.
For details around eligibility and conditions visit Help for low income households and community groups.
Ngā tāke kaunihera me ngā wāriutanga
Enter your address to view your property rates or property value.
Read about the different ways to pay your property rates.
Find out when your property rates are due. Read about part payments and penalties.
Tools for solicitors for requesting property rates information and notifications of changes of property ownership.
Find information on how to understand your rates bill and what your rates pay for.
How we value your property and why.
Find out the main changes in property rates for this rating year.
Let us know if you've changed your contact details or mailing address, or if your property has changed hands.
Find out about the Retrofit Your Home financial assistance.
Find out what financial help to pay property rates is available for low income households and community groups.
Find out how to get a copy of your property rates bill.
Find out how we apply penalties to unpaid and overdue property rates payments.
Find out what happens if you don't pay your property rates.
Find out how to request a refund of your property rates payment.
Find out about who can access your property rates account information.
Find out what happens to your property rates and Record of Title when you subdivide your property.
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To ask for help or report a problem with our services or facilities, contact us.
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