For up to date information and advice, visit Auckland Emergency Management
For urgent flooding issues (buildings and infrastructure) phone 0800 22 22 00 or contact us online - Report a Problem.
For information on disruptions to our sites and facilities please, visit Facility closures
Ngā tāke kaunihera me ngā wāriutanga
Enter your address to view your property rates or property value.
Find out the main changes in property rates for the current rating year.
Read about the different ways to pay your property rates, including Online EFTPOS and direct debit.
Find out when your property rates are due. Read about part payments and penalties.
Tools for solicitors for requesting property rates information and notifications of changes of property ownership.
Find information on how to understand your rates bill and what your rates pay for.
How we value your property and why.
Let us know if you've changed your contact details or mailing address, or if your property has changed hands.
Find out about the Retrofit Your Home financial assistance.
Find out what financial help to pay property rates is available for low income households and community groups.
Find out how to get a copy of your property rates bill.
Find out how we apply penalties to unpaid and overdue property rates payments.
Find out what happens if you don't pay your property rates.
Find out how to request a refund of your property rates payment.
Find out about who can access your property rates account information.
Find out what happens to your property rates and Record of Title when you subdivide your property.
If you are experiencing financial hardship from the impacts of COVID-19, you can apply to postpone payment of your rates for the 2021/2022 year.
We've made it easy for you to make the switch.
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