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COVID-19 Alert Level 3

At Alert Level 3: Step 1 you can travel throughout Auckland for exercise and recreation outdoors. Our early childhood centres are open for enrolled children only.

Customer-facing facilities like leisure centres, community venues, customer service centres and libraries will remain closed until further notice. Essential services will continue.

Wear a face covering, use the NZ COVID Tracer app, maintain a 2m physical distance, wash your hands, and stay home if you are sick.

For the information about council services and closures, visit the COVID-19 section

To learn more about Auckland Council's response to COVID-19, visit OurAuckland


Water restrictions in Auckland - Water restrictions are in effect across the Auckland region. Learn more

Ture ā-Rohe Kōtuinga Tuku Wai me te Waipara 2015

Water Supply and Wastewater Network Bylaw 2015

The Water Supply and Wastewater Network Bylaw protects our water supply and wastewater network.

You should know

We're reviewing this bylaw to make sure it meets the needs of Aucklanders, now and in the future.
See the Ak Have Your Say website to find out about the proposed changes to the bylaw and provide feedback.

We will let you know of the outcome when the review is finished.

​What the Water Supply and Wastewater Network Bylaw does

The bylaw:

  • requires authorisation from Watercare to connect to or disconnect from the water supply or wastewater network
  • ensures appropriate standards for any new infrastructure that will be under Watercare's control
  • enables Watercare to refuse connections where there is insufficient network capacity
  • protects the quality of the water supply
  • protects the water supply and wastewater network from damage
  • manages work near the water supply and wastewater network
  • allows for restricting the water supply to maintain enough drinking water, in the event of drought or other emergency
  • prohibits unauthorised taking of water from a hydrant
  • manages inflows and illegal dumping of material into the wastewater network, to avoid wastewater overflows.

What the Water Supply and Wastewater Network Bylaw doesn't cover

The bylaw does not cover:

  • on-site wastewater systems in Waiheke Island
  • some areas of the North Shore, Papakura and Rodney Districts - as they are not part of Watercare's network.

Get a copy of the Water Supply and Wastewater Network Bylaw

Watercare administration

The Water Supply and Wastewater Network Bylaw is administered by Watercare Services Limited.

For more information, call Watercare on 09 442 2222 or fill in an online enquiry form on the Watercare website.