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For information about our services and facilities restrictions during the protection framework settings, see the COVID-19 section.

For up-to-date information on COVID-19, visit covid19.govt.nz.

Kaupapa Here Tautukunga

Compliance Policy

The purpose of our Compliance Policy is to provide an understanding of our approach to activities that impact negatively on environmental damage, public health, safety and well-being.

What the Compliance Policy does

This policy is designed to protect and promote the long-term sustainable management of:

  • Auckland's natural and physical resources
  • quality buildings, urban spaces and infrastructure 
  • strong healthy communities.

What the Compliance Policy covers

  • What laws the Regulatory Compliance Unit uses to monitor compliance.
  • The principles of compliance.
  • How we encourage compliance.
  • How we respond to non-compliance.
  • How we assess risk.
  • What to expect if you complain.
  • How we recover costs.

Get a copy of the Compliance and Enforcement Policy