Skip to main content

Te noho tapu o ngā kōrero mō ō reiti

Privacy of your property rates information

Who we give rates information to

We give property rates information only to property owners listed on your account.



Solicitors acting on property owners' behalf in any property financial transaction, for example:

  • property transfer
  • sale of property
  • refinance.

Property managers

Property managers working on property owners' behalf, as long as we have received the relevant documents (the property management authority contract).

Persons with Power of Attorney (POA)

Persons with POA or written permission to discuss information on the account.

We must have a copy of the POA or written permission on the account.

If we don't have a copy of POA, we will not give out any information.

A company representative

A company representative (if the property is owned by a company).

 Related topics



Change your address or property details your address or property detailsLet us know if you've changed your contact details or mailing address, or if your property has changed hands. aspxRates
Power of Attorney (POA) or written permission of Attorney (POA) or written permissionLet us know if you have POA or written permission to access a property's rates account.​aspxRates
Pay your property rates online by credit or debit card your property rates online by credit or debit cardPay property rates online using a credit or debit card.aspxRates billing and payments
Customer Privacy Policy Privacy PolicyThe Customer Privacy Policy covers the collection, use and disclosure of your personal information.aspxPolicy Privacy, terms and conditions