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Auckland Council
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Holidays Act payment to affected council employees

A number of New Zealand organisations incorrectly implemented the Holidays Act legislation, resulting in errors across several types of pay.

Payment to former employees

Former council employees owed a remediation payment will be invited by email, SMS, or letter to register for payment from November.

We are also contacting former employees not owed a payment to let them know this.

Who is eligible for a remediation payment

The online application process only applies to former employees who worked any period between 1 November 2010 and 23 August 2019.

We began contact via email to former employees in November 2019, inviting them to apply for a remediation payment.

If you didn't hear from us

You might still be eligible for a remediation payment if you:

  • haven’t received an email or letter from us
  • have changed mailing address, email address or phone number since you left us.

You'll need to complete the online claim form and we’ll check if you’re entitled.

How to claim your remediation payment

You'll need your personal, banking and tax details, and proof of identity when applying.

  1. Visit the Auckland Council Holidays Act remediation website.
  2. Register using your full name and current email address.
  3. You'll be emailed a username and password to log in. When logged in, you'll be able to read more about the process and ask any questions you have.
  4. Apply for your remediation payment. You can save your progress and come back at any time.

The application should take around 10-15 minutes to complete.