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COVID-19 Alert Level 3

At Alert Level 3: Step 1 you can travel throughout Auckland for exercise and recreation outdoors. Our early childhood centres are open for enrolled children only.

Customer-facing facilities like leisure centres, community venues, customer service centres and libraries will remain closed until further notice. Essential services will continue.

Wear a face covering, use the NZ COVID Tracer app, maintain a 2m physical distance, wash your hands, and stay home if you are sick.

For the information about council services and closures, visit the COVID-19 section

To learn more about Auckland Council's response to COVID-19, visit OurAuckland

alert

Water restrictions in Auckland - Water restrictions are in effect across the Auckland region. Learn more

Mō runga i te tuku tono mō te pārongo whaimana

Make an official information request

There are several options for requesting information from us. Make sure that your request includes your name, preferred contact details and specific details of the information you want.

You can make a request:

 By phone

Call us on 09 301 0101.

 By post

Send your written request to:

Privacy and Official Information
Democracy Services
Auckland Council
Private Bag 92300
Auckland 1142.

 In person

​Make a request at one of our customer service centres.

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About requesting information from ushttps://www.aucklandcouncil.govt.nz/about-auckland-council/privacy-official-information-requests/Pages/request-information-from-us.aspxAbout requesting information from usFind out about types of information requests, how to request information from us, and costs and timeframes for our response.aspx