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Auckland Council

Request a consent fee refund

​You can request a refund if:

  • the deposit you paid included an estimated number of inspections based on the value of your project but the actual number of inspections was fewer
  • the refundable damage bond for a historic building project needs to be returned because there was no damage caused.

We make refunds only to the consent applicant, unless you provide written authorisation to refund it to someone else.

You should request a refund at the end of a building project at Code Compliance Certificate stage, when we know the final charges and can refund the correct amount to you.

How to request a refund

If you believe that we owe you money related to your building consent or building inspections, you can request a refund:

 Online

​To complete the online form you need:
  • your building consent number
  • Code Compliance Certificate number (if applicable)
  • payment receipt number and date
  • printed bank deposit slip or bank statement (to enable electronic refunds).

Request a refund

To request that the refund is paid to someone other than the consent applicant, complete the authority to refund fees form and include it with the form.

 In person

Complete the request for refund form.

To request that the refund is paid to someone other than the consent applicant, complete the authority to refund fees form and take it with the original form to a customer service centre.

 By post

​Send the completed request for refund form to:

Auckland Council Building Control
Private Bag 92300
Auckland 1142

To request that the refund is paid to someone other than the consent applicant, complete the authority to refund fees form and include it with the form.