Request a refund of your dog's registration fee
E tono kia whakahokia atu tō utunga rēhita kurī
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When you can request a refund of your dog's registration fee
You can ask for a refund of your dog registration fee if:
- your dog has died
- you are exporting your dog overseas
- you overpaid the fee.
Request a refund if your dog has died
See What to do if your dog dies.
Request a refund if you have overpaid your registration fee or if you are exporting your dog overseas
By post
Complete the form and include:
- your dog’s tag number
- a copy of the veterinary certificate
- dog's registration tag if you have one
- a printed bank deposit slip or bank generated document with your name on it.
Post it to:
Animal Management
Auckland Council
Private Bag 92300
Auckland 1142
In person
Complete the form and include:
- your dog’s tag number
- a copy of the veterinary certificate
- dog's registration tag if you have one
- a printed bank deposit slip or bank generated document with your name on it.
Bring it to one of our service centres.
Additional Content
How we issue refunds
We credit the refund to the bank account you provide.
We give refunds only to the registered owner. The printed bank deposit slip or bank generated document provided should match the owner's details.
We will calculate refunds from the date we receive your request until the end of the current registration year.
If a refund is not available, we will let you know.
Related topics
| Change your contact details | | https://www.aucklandcouncil.govt.nz/dogs-animals/change-your-contact-details | Change your contact details | Find out all about changing your contact details, your address in Auckland, or if your moving to Auckland or moving out of Auckland. | | | | aspx | | |
| What to do if your dog dies | | https://www.aucklandcouncil.govt.nz/dogs-animals/change-your-dogs-details/Pages/if-your-dog-dies.aspx | What to do if your dog dies | Find out how to let us know if your dog died so we can update our records. | | | | aspx | | |
| Dog registration fee discounts | | https://www.aucklandcouncil.govt.nz/dogs-animals/register-your-dog/Pages/dog-registration-discounts.aspx | Dog registration fee discounts | Find out what can make your registration fee lower. | | | | aspx | | |
| Dog registration enquiry | | https://www.aucklandcouncil.govt.nz/dogs-animals/register-your-dog/Pages/dog-registration-enquiry.aspx | Dog registration enquiry | Fill in the form to send an enquiry about dog registration. | | | | aspx | | |
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