Skip to main content
COVID-19 Alert Level 3 Auckland Council customer-facing services like libraries and leisure centres are closed until further notice. Essential services will continue.
Visit OurAuckland to learn more.
For the current status of council services and closures - Learn moreCOVID-19 Alert Level 3
Water restrictions in Auckland More Water restrictions are in effect across the Auckland region. Learn moreWater restrictions in Auckland

Report pollution

Rīpoatahia he whakaparahanga

Pollution hotline

Call the pollution hotline on 09 377 3107 (24 hours a day, seven days a week) to report:

  • stormwater pollution, including pollutants being discharged into creeks and streams
  • air pollution, including smoke from fires, or odours and dust from building sites and quarries.

Pollutants may include:

  • dirt, clay and soil sediment
  • concrete wash-out water
  • oils and fuel
  • paint and chemicals
  • smoke, odours, fumes and dust.

Our Pollution Response Team is available seven days a week.

Other pollution issues

Phone us on 09 301 0101 for other pollution issues such as:

  • waste on a beach
  • odours from restaurants
  • illegal dumping of rubbish
  • noise or visual pollution.

For sewer overflows or faults with the water mains supply, call Watercare Services.

To report oil on the sea, call the Harbourmaster on 09 362 0397 (extension 1).

We protect your privacy

When you call us, we will ask you for:

  • details of the pollution
  • your contact name
  • your contact number.

We will handle your details confidentially at all times. We do not pass on your personal information to anyone outside Auckland Council.

 Related topics

 

 

Stormwater risks, requirements and responsibilitieshttps://www.aucklandcouncil.govt.nz/building-and-consents/stormwater/Pages/stormwater-risks-requirements-responsibilities.aspxStormwater risks, requirements and responsibilities​Find out about what risks and responsibilities developers have relating to stormwater.aspx
Report a pest plant, pest animal or plant diseasehttps://www.aucklandcouncil.govt.nz/environment/plants-animals/pests-weeds/Pages/report-pest-plant-pest-animal-plant-disease.aspxReport a pest plant, pest animal or plant diseaseReport weeds, pest animals and diseases if they are not identified in the Regional Pest Management Strategy. Report marine and exotic pests to MPI.aspx
Report a water quality issuehttps://www.aucklandcouncil.govt.nz/environment/looking-after-aucklands-water/looking-after-our-waterways/Pages/report-water-quality-issue.aspxReport a water quality issueContact us for water quality issues or oil spills. We advise when the water is unsafe due to flooding, erosion, pollution and unhealthy practices. aspx
What you should keep out of the stormwater drainhttps://www.aucklandcouncil.govt.nz/environment/looking-after-aucklands-water/stormwater/Pages/keep-out-of-stormwater-drain.aspxWhat you should keep out of the stormwater drainHelp keep our waterways clean through simple daily practices. Avoid putting chemicals, rubbish and contaminants into stormwater drains. aspx
Contaminated landhttps://www.aucklandcouncil.govt.nz/building-and-consents/resource-consents/types-resource-consents/earthworks/Pages/contaminated-land.aspxContaminated landFind out if your land is potentially contaminated and how to order a report.aspx
Notify us of earthworks on contaminated landhttps://www.aucklandcouncil.govt.nz/building-and-consents/resource-consents/types-resource-consents/earthworks/Pages/notify-earthworks-contaminated-land.aspxNotify us of earthworks on contaminated landFind out how to let us know if you are planning to dig or disturb contaminated land for any reason.aspx