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COVID-19 Alert Level 3

At Alert Level 3: Step 1 you can travel throughout Auckland for exercise and recreation outdoors. Our early childhood centres are open for enrolled children only.

Customer-facing facilities like leisure centres, community venues, customer service centres and libraries will remain closed until further notice. Essential services will continue.

Wear a face covering, use the NZ COVID Tracer app, maintain a 2m physical distance, wash your hands, and stay home if you are sick.

For the information about council services and closures, visit the COVID-19 section

To learn more about Auckland Council's response to COVID-19, visit OurAuckland


Water restrictions lifted - Water restrictions in Auckland have been removed from 23 October 2021. Learn more

Rīpoatahia he pueanga auahi, whakaparahanga tahunga ahi rānei

Report smoke and pollution from fires

Smoke and pollutants from fires can cause a number of health problems, including breathing difficulties and eye irritations.

You should know

If a fire is dangerous, a threat to person or property, call 111 ask for Fire Brigade.

When smoke and pollutants become offensive, objectionable or a nuisance to you, we can investigate.

Call our pollution hotline on 09 377 3107, seven days a week, 24 hours a day.

We'll need to know:

  • the location of the fire
  • what kind of material is being burnt.

What action we will take

Our first action will be to investigate your smoke complaint and consider.

  • If the fire is allowed.
  • If people are burning illegal material.
  • If excessive smoke is entering your property from a neighbour's fire.

Once we've identified there is a problem we will follow up with the responsible party.

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