COVID-19 Red setting

For information about our services and facilities restrictions during the protection framework settings, see the COVID-19 section.

For up-to-date information on COVID-19, visit covid19.govt.nz.

Utua ō reiti mā te ipurangi - Account2Account (takinga whakawhiti ā-pēke)

Pay your property rates online - Account2Account (bank transfer)

What is Account2Account (A2A)

Account2Account (A2A) is an alternate payment method for customers who don't have, or don't use, a credit card.

You can make online payments directly from your bank account via our website, in real time.

You need to set up online banking with one of the banks that support A2A transactions to use this service:

ANZ
ASB
BNZ
Kiwibank
TSB (make sure you can make one off payments from your TSB internet banking account)
Westpac.

Our tip

From time to time, Account2Account service may not be available. You will need to:

Follow the onscreen prompts and wait while your rates payment is processed.

By using this service you accept our terms and conditions.
We do not collect or save customers' bank account information.
Allow enough time for your payment to get to us by the due date to avoid a penalty.
We will email you a payment confirmation if you provide an email address.
We do not charge for the A2A service, but check with your bank for any fees or charges. This online transaction is subject to your bank's terms and conditions.

Your payment will appear in your rates account after two working days.

For information regarding secure online payment transactions, see the security section on the Windcave website.