For information about our services and facilities restrictions during the protection framework settings, see the COVID-19 section.
For up-to-date information on COVID-19, visit covid19.govt.nz.
Contact us if you are having problems with paying your rates.
You may qualify for the government's rates rebate which will cover some of your rates. We also offer flexible payment options.
For details around eligibility and conditions see Help for low income households and community groups.
Ngā huarahi hei utu i ō rēti hautaonga
Pay your property rates, view your transaction history, rates balances, find your PIN and more, using myAUCKLAND.
Where to find your PIN on your rates bill.
To add a property to your myAUCKLAND account, you will need the four-digit PIN and rates assessment number from your most recent rates bill. You will find this under the 'Your details section' of your bill.
Find out how to set up an automatic payment for your property rates.
Pay property rates online using a credit or debit card.
Make a rates payment online using Account2Account (bank transfer).
A direct debit agreement is a convenient way to pay your property rates.
How to pay your rates by internet banking.
Pay your property rates in person at one of our service centres or Postshop.
View options for paying your rates from overseas.
How to pay your rates by telephone banking.
Find out how to pay your rates by Online EFTPOS, a new, free, and secure online payment method.
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To ask for help or report a problem with our services or facilities, contact us.
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