Skip to main content
alert

COVID-19 information - To learn about Auckland Council’s response to COVID-19 visit OurAuckland

Water restrictions in Auckland - Water restrictions are in effect across the Auckland region. Learn more

Stop receiving your property rates bills and valuation notices by email

If you have agreed to get both your rates bills and property valuations by email, you cannot stop just one of these services.

​How to stop getting your property rates bills and valuation notices by email

 Online

  1. Log in to myAUCKLAND.
  2. Go to the 'Actions' menu under the 'My property rates' heading.
  3. Click the 'Edit your contact details and how you receive rates bills' option.

This menu will only display if you have already added a property to your account.

Log in to myAUCKLAND

 By email

Send an email to enquiry@aucklandcouncil.govt.nz and include:

  • your name
  • property address
  • your contact number
  • the email address your rates bills are being sent to.  

 By phone

​Contact us on 09 301 0101 and ask to stop getting your property rates bills and valuation notices by email.

​What happens next

It will take up to five working days to stop getting your property rates bills and valuation notices by email. Depending on when you cancel receiving these rates bills, you may still receive the next bill by email. 

We will send your future property rates bills and valuation notices by post.

 Related topics

 

 

Ways to pay your property rateshttps://www.aucklandcouncil.govt.nz/property-rates-valuations/ways-to-pay-your-ratesWays to pay your property ratesLearn about the different ways to pay your property rates, including by direct debit, internet banking, Account2Account transfer and more.aspxRates billing and payments
Pay your property rates by direct debithttps://www.aucklandcouncil.govt.nz/property-rates-valuations/ways-to-pay-your-rates/set-up-rates-direct-debit-paymentPay your property rates by direct debitThe most convenient way to pay your property rates is by setting up a direct debit.aspxRates billing and payments
Get your property rates bills and valuation notices by emailhttps://www.aucklandcouncil.govt.nz/property-rates-valuations/your-rates-bill/Pages/sign-up-rates-bill-by-email.aspxGet your property rates bills and valuation notices by emailSign up to receive your property rates bills and valuation notices by email.aspxRates billing and payments
Manage your rates online with myAUCKLANDhttps://www.aucklandcouncil.govt.nz/property-rates-valuations/ways-to-pay-your-rates/Pages/manage-your-rates-online-with-my-auckland.aspxManage your rates online with myAUCKLANDPay your property rates, view your transaction history, rates balances, find your PIN and more, using myAUCKLAND.aspx