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Auckland Council

Cancel receiving your property rates and valuation by email

Whakakorehia te tukua atu o ō reiti whenua me te wāriutanga mā te īmēra

If you have agreed to receive both your rates bill and property valuation by email, you cannot cancel just one of these services.

​How to cancel receiving your property rates and valuation notices by email

 By phone

​Contact us on 09 301 0101 and ask to cancel your sign-up to receive your property rates and valuation notices by email.

 By email

Send an email to enquiry@aucklandcouncil.govt.nz and include:

  • your name
  • property address
  • your contact number
  • the email address for which to cancel your sign-up to receive your property rates and valuation notices by email.

​What happens next

 It will take up to five working days to cancel your sign-up to receive your property rates and valuation notices by email. Consider this if you are intending to cancel your sign-up during a billing period.