Temporary accommodation assistance for displaced homeowners

Last updated: 4 October 2024

Financial assistance for accommodation

If you are a New Zealand citizen, resident, refugee or protected person who is affected by 2023 weather events, you may be able to get temporary accommodation assistance through Work and Income.

Temporary accommodation service

If you were displaced from your home by the 2023 extreme weather events, you may be eligible for temporary accommodation service by Ministry of Business, Innovation, and Employment (MBIE). Complete the Request for temporary accommodation form or phone 0508 754 163.

They will contact you within 48 hours to talk about your housing needs.

Damage to Kāinga Ora homes

If your Kāinga Ora home is damaged by an extreme weather event, you can:

• complete the online form
• call customer support centre on 0800 801 601 to get in touch with the housing support manager.

Visit the Kāinga Ora website for more information.

Information for tenants and landlords

Tenancy Services helps tenants and landlords with information following extreme weather events.

Visit What to do after a natural disaster to find out more.

Dealing with natural hazards

Severe weather events and storms can happen at any time. You can prepare yourself and your community using the guides on the Auckland Emergency Management website.

Find information on natural hazards in the Auckland region using the Auckland Hazard Viewer .

If you are in an emergency, call 111 to get help from the police, fire or ambulance services.