Form
You should know
New requests for bin exchanges are currently on hold as we are out of stock. We hope to resume normal services from Tuesday 7 June 2022.
Phone us on 09 301 0101 or email enquiry@aklc.govt.nz at any time to cancel a request for bin exchange.
Household bin removals, exchanges or minor repairs will continue at this time but with physical distancing.
Me pēhea te tono tuihono i tētahi ipu nui ake, iti iho rānei
Complete this online form to upsize or downsize your bin.
Not all bin sizes are available in all areas. We are working to standardise this service.
Check your email or texts for messages about bin delivery or when to put your empty bin out for us to collect.
To help us process your request faster, you can provide your bin serial number - if known.
You will receive a response within 10 working days on the progress of your bin request.
If you're renting in Manukau or Central, you need to contact your landlord or property manager and ask them to request a different size rubbish bin on your behalf. Only the ratepayer for the property can request a change to your rubbish bin size.
For bin size options and charges, see Rubbish and recycling bin options and charges.
We will use the information you provide in this form for the purpose of your intended interaction with us, and we may use it for training purposes.
See our privacy policy for more information.
It will take about five minutes to complete this form.
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To ask for help or report a problem with our services or facilities, contact us.
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