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COVID-19 Alert Level 3

At Alert Level 3: Step 1 you can travel throughout Auckland for exercise and recreation outdoors. Our early childhood centres are open for enrolled children only.

Customer-facing facilities like leisure centres, community venues, customer service centres and libraries will remain closed until further notice. Essential services will continue.

Wear a face covering, use the NZ COVID Tracer app, maintain a 2m physical distance, wash your hands, and stay home if you are sick.

For the information about council services and closures, visit the COVID-19 section

To learn more about Auckland Council's response to COVID-19, visit OurAuckland

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Water restrictions in Auckland - Water restrictions are in effect across the Auckland region. Learn more

COVID-19 Alert Level 2 – Bin request information

Household  bin removals, exchanges or minor repairs will continue at this time but with physical distancing.

Form

Me pēhea te tono tuihono i tētahi ipu nui ake, iti iho rānei

Request a different size bin online

You should know

Before you start

Complete this online form to upsize or downsize your bin.

Not all bin sizes are available in all areas. We are working to standardise this service.

Check your email or texts for messages about bin delivery or when to put your empty bin out for us to collect.

To help us process your request faster, you can provide your bin serial number - if known.

You will receive a response within 10 working days on the progress of your bin request.

If you're renting in Manukau or Central, you need to contact your landlord or property manager and ask them to request a different size rubbish bin on your behalf. Only the ratepayer for the property can request a change to your rubbish bin size.

For bin size options and charges, see Rubbish and recycling bin options and charges.

Your privacy

We will use the information you give us only for the purpose of your intended interaction with us.

See our privacy policy for more information.

It will take about five minutes to complete this form.