COVID-19 Red setting

For information about our services and facilities restrictions during the protection framework settings, see the COVID-19 section.

For up-to-date information on COVID-19, visit covid19.govt.nz.

Alert COVID-19 Protection Framework - Bin request information

COVID-19 Red setting – Bin requests, removals, exchanges and repairs

Household bin requests for a new bin or bin replacements have been placed on hold at this time.
Household bin removals, exchanges and repairs have been placed on hold at this time.

COVID-19 Alert Level 2 – Bin request information

Household bin removals, exchanges or minor repairs will continue at this time, but with physical distancing.

Form

Puka tono ā-ipurangi hei tono ipu para hōu, ipu para whakakapinga, kia whakaorahia rānei tō ipu para

You should know

Complete this form to request:

Check your email or texts for messages about bin delivery or when to put your empty bin out for us to collect.

To help us process your request faster, you can provide your bin serial number - if known.

You will receive a response within 10 working days on the progress of your bin request.

If your property is in an area that currently does not use recycling, rubbish or food scraps bins, you cannot request a bin using this form.

We will use the information you give us only for the purpose of your intended interaction with us.

See our privacy policy for more information.

Use Request a different sized bin online form to swap your bin for a different size.

Call us on 09 301 0101 to request an additional recycling, rubbish or food scraps bin.

In some areas additional bins are not available. For more, see Rubbish and recycling bin options and charges.

For more information about the food scraps service, see Food scraps collection.

We do not provide a council recycling service to commercial properties of Manukau.

Call us on 09 301 0101 to request a bin for a commercial property in the former Manukau City Council area.

Call us on 09 301 0101 to report an abandoned bin, or remove an unwanted bin.

It will take about five minutes to complete this form.

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