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Auckland Council

​COVID-19 bin request information

If you are on a property without a bin/s, your bin has gone missing or you have a bin that is totally unusable you can request one online or by calling 09 301 0101, but no bin removals, exchanges or minor repairs will be done at this time.


Request a new bin, bin replacement or bin repair online form

Puka tono ā-ipurangi hei tono ipu para hōu, ipu para whakakapinga, kia whakaorahia rānei tō ipu para

Before you start

Complete this form to request:

  • a bin for a new property
  • a replacement for a lost or stolen bin
  • repair of a damaged bin.
We deliver your new, replacement or repaired bin within 10 working days.

You should know

If your property is in an area that currently does not use recycling, rubbish or food scraps bins, you cannot request a bin using this form.

For bin size options, see sizes of bins available to you. For bin charges see rubbish and recycling bin charges.

Food scraps bin service

For more information about the food scraps service, see the Papakura three-bin collection service page on the Make the Most of Waste website.

Commercial properties (Manukau)

We do not provide a council recycling service to commercial properties of Manukau.

Call us on 09 301 0101 to request a bin for a commercial property in the former Manukau City Council area.

Request a different sized bin

Use the Request to exchange to a different sized bin online form to swap your bin for a different size.

Abandoned or unwanted bin

Call us on 09 301 0101 to report an abandoned bin, or remove an unwanted bin.