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COVID-19 Alert Level 3

At Alert Level 3: Step 1 you can travel throughout Auckland for exercise and recreation outdoors. Our early childhood centres are open for enrolled children only.

Customer-facing facilities like leisure centres, community venues, customer service centres and libraries will remain closed until further notice. Essential services will continue.

Wear a face covering, use the NZ COVID Tracer app, maintain a 2m physical distance, wash your hands, and stay home if you are sick.

For the information about council services and closures, visit the COVID-19 section

To learn more about Auckland Council's response to COVID-19, visit OurAuckland


Water restrictions in Auckland - Water restrictions are in effect across the Auckland region. Learn more

Te Aroturuki i ngā Tirohanga Kirirarau

Citizens Insights Monitor

​About the Citizen Insights Monitor (CIM)

The CIM measures level of trust and confidence in Auckland Council. The data is gathered continuously throughout the year via an online survey of 3000 Aucklanders aged 15 and over, and is representative of all regions, ethnicities, age groups and genders.

Along with other citizen, customer and business research, this monitor shows us what matters to Aucklanders. Understanding what matters to Aucklanders informs the priorities in our wider performance plan and the trust-building initiatives in all our business plans. These insights will continue to inform operational decision-making and prioritisation. 

CIM documents

These documents summarise the key results from the Citizen Insights Monitor.