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COVID-19 Alert Level 3

At Alert Level 3: Step 1 you can travel throughout Auckland for exercise and recreation outdoors. Our early childhood centres are open for enrolled children only.

Customer-facing facilities like leisure centres, community venues, customer service centres and libraries will remain closed until further notice. Essential services will continue.

Wear a face covering, use the NZ COVID Tracer app, maintain a 2m physical distance, wash your hands, and stay home if you are sick.

For the information about council services and closures, visit the COVID-19 section

To learn more about Auckland Council's response to COVID-19, visit OurAuckland


Water restrictions lifted - Water restrictions in Auckland have been removed from 23 October 2021. Learn more

Ngā angawā me ngā tāpaetanga ratonga mō ngā tono whakaaetanga

Consent application service offers and timeframes

Processing a consent application

Our standard 20 working day consenting process applies for the majority of consent applications for medium to high complexity residential and commercial projects.

In addition to our standard consenting process, we offer tailored services to meet consenting needs, from simple improvements to large scale and complex developments:

  • streamline service - a fast consenting service for simple projects with a high quality online application
  • qualified partner service - a collaborative partnership approach to consenting between council and developers involved in large programmes of work with a focus on improving quality of applications and build. e.g. standardised, repeat new builds or selected customers with approved assurance plans.
  • premium service - for high complexity projects that will benefit from a higher level of council support and management through the consenting and compliance process.

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