COVID-19 Alert Level 3

At Alert Level 3: Step 1 you can travel throughout Auckland for exercise and recreation outdoors. Our early childhood centres are open for enrolled children only.

Customer-facing facilities like leisure centres, community venues, customer service centres and libraries will remain closed until further notice. Essential services will continue.

Wear a face covering, use the NZ COVID Tracer app, maintain a 2m physical distance, wash your hands, and stay home if you are sick.

For the information about council services and closures, visit the COVID-19 section

To learn more about Auckland Council's response to COVID-19, visit OurAuckland

Water restrictions in Auckland - Water restrictions are in effect across the Auckland region. Learn more

E kimi tohutohu hei hanga kāinga hauora, tiaki ngao hoki

Request advice to make your home healthy and energy efficient

What we can offer

If you want to lower your energy bills and have a warmer, drier home, or are planning to build or make some home improvements, we can give you advice on how to:

improve the health, comfort and performance of your home
warm your home in winter and cool it in summer
reduce mould and condensation
improve energy and resource efficiency
save on energy bills
reduce your household's carbon footprint
select eco-friendly building materials.

We provide personalised, impartial advice on home performance and energy efficiency. We will work with you to find the right options for your home and budget.

This advice is free to all Auckland residents and ratepayers, whether you are a homeowner, landlord or tenant

What we don't offer

Building or insulation inspections for compliance purposes.
Advice relating to major repairs, or to structural, electrical or plumbing work.
Recommendations for particular suppliers or products.

Advice for new builds

Our sustainable home guide offers design tips on building a comfortable home that costs less to run and is less harmful to the environment.

Sustainable Home Design Guide

PDF download 1.2 MB

To help you get started, see Free advice before submitting a consent application.

Request advice on the performance of your home

Our certified home performance and eco-design advisors will provide up to an hour of free expert advice on how you can make your house warmer, drier and more energy-efficient.

They can provide this advice:

over the phone
by email
a virtual visit via a video call
by visiting you at your house if necessary.

To request advice, complete the online form:

Request eco-design advice

We will try to reply to all enquiries within three working days, and consultations will take place within four weeks.

Request advice to make your home healthy and energy efficient

​What we can offer

What we don't offer

Advice for new builds

Request advice on the performance of your home

Related topics

What we can offer