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COVID-19 Alert Level 3

At Alert Level 3: Step 1 you can travel throughout Auckland for exercise and recreation outdoors. Our early childhood centres are open for enrolled children only.

Customer-facing facilities like leisure centres, community venues, customer service centres and libraries will remain closed until further notice. Essential services will continue.

Wear a face covering, use the NZ COVID Tracer app, maintain a 2m physical distance, wash your hands, and stay home if you are sick.

For the information about council services and closures, visit the COVID-19 section

To learn more about Auckland Council's response to COVID-19, visit OurAuckland

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Water restrictions in Auckland - Water restrictions are in effect across the Auckland region. Learn more

He Āwhina kore utu i mua i te tono whakaaetanga

Free advice before submitting a consent application

If you're planning a development, subdivision or building that may need a consent or permit, talk to us before submitting your application.

Why you should talk to us

Early discussions with us will help you make informed decisions about your application and avoid unnecessary processing delays.

For simple enquiries, we offer up to 15 minutes of free assistance at our service centres listed in the table below, where you can speak to an expert about your project.

We also offer this service over the telephone or online for those who can't come to one of our offices.

Appointments for free advice

You should know

Free planning advice is available by phone only. Call our planning team on 09 301 0101 between 8.30am to 12noon Monday to Friday.

Free engineering and building consent advice is still being offered in person. You'll need to book by calling us on 09 301 0101.

How to make an online appointment

See Connect online to a free advice session.

Locations for in-person meetings

More specific enquiries

See, Request advice to make your home healthy and energy efficient.

For more specific enquiries, we offer individually tailored pre-application guidance, where you can discuss your proposal with the relevant staff.

We do charge for the pre-application guidance service. 

 Related topics

 

 

What is a consent and do I need one?https://www.aucklandcouncil.govt.nz/building-and-consents/Pages/what-is-consent.aspxWhat is a consent and do I need one?Find out what a resource consent and a building consent are, and how to check if you need one.aspxBuilding consents Resource consents
Auckland Design Manualhttps://www.aucklandcouncil.govt.nz/building-and-consents/ask-for-guidance/Pages/auckland-design-manual.aspxAuckland Design ManualThe Auckland Design Manual provides objective criteria and context for making your design decisions.aspxBuilding and consents
Building site managementhttps://www.aucklandcouncil.govt.nz/building-and-consents/ask-for-guidance/Pages/building-site-management.aspxBuilding site managementFind out how to manage risks like toxic material and exposed soil on a building site. aspxBuilding and consents
Engage a professional to help with your consent application or project https://www.aucklandcouncil.govt.nz/building-and-consents/ask-for-guidance/Pages/engage-professional-help-with-project.aspxEngage a professional to help with your consent application or project The Ministry of Business, Innovation and Employment (MBIE) website has information about getting professional help to prepare your resource consent application. aspxResource consents
Pre-application guidancehttps://www.aucklandcouncil.govt.nz/building-and-consents/ask-for-guidance/Pages/pre-application-guidance.aspxPre-application guidanceFind out what our pre-application guidance includes, how to request it, and what happens after you do.aspxBuilding and consents
Project Information Memorandum (PIM)https://www.aucklandcouncil.govt.nz/building-and-consents/ask-for-guidance/Pages/project-information-memorandum.aspxProject Information Memorandum (PIM)Find out how to order a Project Information Memorandum (PIM) and what it contains.aspxBuilding and consents