Second trial: April to October 2019
The second trial was between 1 April and 31 October 2019, and included updated licence conditions for operators. Lime, Wave and Flamingo participated in this trial.
For more on the second trial, including how we updated the code of practice and introduced slow-speed zones, see
Current phase of rental e-scooter licensing
We completed the second of two rental e-scooter trials on 31 October 2019.
Based on our evaluation of the information gathered throughout the two trials, we have decided to continue licensing rental e-scooter schemes under the bylaw.
We are entering a new phase of licensing rental e-scooter operations. While we receive and review applications for the next licensing period, have extended Lime, Wave and Flamingo's current licences for up to six weeks.
Report accidents and poorly parked scooters
If you are involved in an accident or near miss with a ride share e-scooter, or you see an incorrectly parked e-scooter, report this to the relevant operator:
Lime: 0800 467 001 or email
Wave: 09 281 9491 or email
Flamingo: 0800 FLAMINGO or email
You can also
send us an email so that we can follow up on your concerns.
Apply for a licence to operate a rental e-scooter scheme
To apply for a licence to operate a rental e-scooter scheme, email