Customer Privacy Policy

What our privacy policy covers

Your privacy is important to us. Our Customer Privacy Policy covers:

the kind of personal information we collect
how we collect information
security and accuracy of your information
how long we hold personal information
how to access and correct your personal information
who you can contact for further information.

Get a copy of our Customer Privacy Policy

Auckland Council Customer Privacy Policy

Information we use from business registration applications

When we process a business registration or license of premises application, we will collect, use and protect all personal information as set out in the Privacy Act 2020.

Personal information includes your name, date of birth and contact details.

We also collect personal information for research and statistical purposes to improve our services.

Applications for food business

Under the Food Act 2014, we will collect all the information you provide in your food business registration forms.

Sharing information

We will share registration and verification details with the Ministry for Primary Industries (MPI) in line with section 367 of Food Act 2014.

This information will be available on the MPI public register.

Under section 368(3) of the Food Act 2014, we will also share information you provide in your food business registration form to:

Other businesses

For business registrations related to hairdressers and healthy and beauty, we collect all information under the Health (Registration of Premises) Regulations 1966 and Hygiene Bylaw 2013.

Under the Health (Registration of Premises) Regulations 1966, we also collect all personal information for businesses related to:

We share information provided in the application form with Auckland Regional Public Health for compliance and research purposes.

Request information we hold about you

You can request official information that we hold about you under the Local Government Official Information and Meetings Act 1987.

Email officialinformation@aucklandcouncil.govt.nz or visit Make an official information request for other ways to request official information.

Email privacy@aucklandcouncil.govt.nz or phone 09 301 0101 to access and correct personal information we hold about you.