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COVID-19 Alert Level 3

At Alert Level 3: Step 1 you can travel throughout Auckland for exercise and recreation outdoors. Our early childhood centres are open for enrolled children only.

Customer-facing facilities like leisure centres, community venues, customer service centres and libraries will remain closed until further notice. Essential services will continue.

Wear a face covering, use the NZ COVID Tracer app, maintain a 2m physical distance, wash your hands, and stay home if you are sick.

For the information about council services and closures, visit the COVID-19 section

To learn more about Auckland Council's response to COVID-19, visit OurAuckland

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Water restrictions in Auckland - Water restrictions are in effect across the Auckland region. Learn more

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Financial assistance to heat or insulate your home

Retrofit Your Home scheme

Find out about changes to the Retrofit Your Home scheme and other options to fund your insulation and heating.

Retrofit Your Home repayments

Find out how Retrofit Your Home repayments work.

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Help for low income households and community groupshttps://www.aucklandcouncil.govt.nz/property-rates-valuations/help-low-income-households-community-groupsHelp for low income households and community groupsFind out what financial help to pay property rates is available for low income households and community groups.aspxRates billing and payments
Heat your homehttps://www.aucklandcouncil.govt.nz/building-and-consents/building-renovation-projects/heat-your-homeHeat your homeFind out how to make your home warmer, energy efficient and sustainable by installing wall insulation, solar and heat pump water heating, solid fuel heating and solar panels.aspxBuilding and consents
Apply for a property rates rebatehttps://www.aucklandcouncil.govt.nz/property-rates-valuations/help-low-income-households-community-groups/apply-rates-rebateApply for a property rates rebateFind out how to apply for a property rates rebate.GuideaspxRates rebates, remissions and postponements

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