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COVID-19 Alert Level 3

At Alert Level 3: Step 1 you can travel throughout Auckland for exercise and recreation outdoors. Our early childhood centres are open for enrolled children only.

Customer-facing facilities like leisure centres, community venues, customer service centres and libraries will remain closed until further notice. Essential services will continue.

Wear a face covering, use the NZ COVID Tracer app, maintain a 2m physical distance, wash your hands, and stay home if you are sick.

For the information about council services and closures, visit the COVID-19 section

To learn more about Auckland Council's response to COVID-19, visit OurAuckland

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Water restrictions in Auckland - Water restrictions are in effect across the Auckland region. Learn more

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Overdue property rates payments and penalties

When rates instalments are due

See due dates for rates payments for this year's quarterly payments.

When we apply penalties

We apply the following penalties:

  • If you don't pay your rates instalment in full by the due date, we charge 10 per cent of any amount owing.
  • If you have unpaid rates and penalties at the end of the rating year, we charge a further 10 per cent on this outstanding amount.
  • We will apply a further 10 per cent penalty to any amounts still unpaid six months after the end of the rating year.

We don't charge GST on rates penalties.

You should know

We credit payments towards the oldest overdue amount.
 
​In some cases, you may be eligible for a refund on a rates penalty.
 

How to view your rates balances

If you have already signed up to myAUCKLAND

If you're registered for myAUCKLAND, you can log in and check your balances online for all your properties.

  1. Once you have logged in, click the 'My property rates' button and select a property.
  2. You can view your balances under the 'Your property rates balance' heading.
Log in to myAUCKLAND


If you haven't signed up to myAUCKLAND yet

If you are not registered for myAUCKLAND, you can sign up now.

You will need to add a property before you can view your balances and account transactions.

  1. Once you have logged in, click the 'My property rates' button and select a property.
  2. You can view your balances under the 'Your property rates balance' heading.
Sign up to myAUCKLAND

  

 Related topics

 

 

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Ways to pay your property rateshttps://www.aucklandcouncil.govt.nz/property-rates-valuations/ways-to-pay-your-ratesWays to pay your property ratesLearn about the different ways to pay your property rates, including by direct debit, internet banking, Account2Account transfer and more.aspxRates billing and payments
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Remission (reduction) of property rates penaltieshttps://www.aucklandcouncil.govt.nz/property-rates-valuations/help-low-income-households-community-groups/Pages/remission-rates-penalties.aspxRemission (reduction) of property rates penaltiesFind out how we may be able to reduce your property rates penalties under specific circumstances.aspxRates rebates, remissions and postponements