Whakakorengia, panonitia rānei tētahi nama horipū
Cancel or change a direct debit
If you want to change the frequency of or cancel a direct debit, you must allow up to 10 working days before your next direct debit payment is due.
Ways to cancel or change a direct debit
If you are registered for myAUCKLAND, you can update or cancel your direct debits for all your properties.
1. Log in to myAUCKLAND
2. On the dashboard page, click on myAUCKLAND
3. Select 'Go to my property rates'
4. Select a property or add a property
5. From the dropdown 'Actions' menu, select 'Cancel or change a direct debit'
6. Click on save.
Log in to myAUCKLAND
If you don't have an account, you can
sign up for one.
To change the frequency of your direct debit payments, update your bank account suffix, or cancel your direct debit, email us at firstname.lastname@example.org
- your name
- your address
- your phone number
- the account number you use for payment.
If you want to change the account that your direct debit is drawn from, fill in the 'Authority to accept Direct Debit (rates)' form, and email it to us at email@example.com
Call 09 301 0101 to cancel or change a direct debit over the phone.
|Pay your property rates by direct debit||https://www.aucklandcouncil.govt.nz/property-rates-valuations/ways-to-pay-your-rates/set-up-rates-direct-debit-payment||Pay your property rates by direct debit||The most convenient way to pay your property rates is by setting up a direct debit.||aspx||Rates billing and payments|
|Get your property rates bills and valuation notices by email||https://www.aucklandcouncil.govt.nz/property-rates-valuations/your-rates-bill/Pages/sign-up-rates-bill-by-email.aspx||Get your property rates bills and valuation notices by email||Sign up to receive your property rates bills and valuation notices by email.||aspx||Rates billing and payments|
|Pay your property rates in person||https://www.aucklandcouncil.govt.nz/property-rates-valuations/ways-to-pay-your-rates/Pages/pay-rates-in-person.aspx||Pay your property rates in person||Pay your property rates in person at one of our service centres or Postshop.||aspx||Rates billing and payments|
|Pay your property rates by internet banking||https://www.aucklandcouncil.govt.nz/property-rates-valuations/ways-to-pay-your-rates/Pages/pay-rates-internet-banking.aspx||Pay your property rates by internet banking||How to pay your rates by internet banking.||aspx||Rates billing and payments|
|Pay your property rates online by credit or debit card||https://www.aucklandcouncil.govt.nz/property-rates-valuations/ways-to-pay-your-rates/Pages/pay-rates-online.aspx||Pay your property rates online by credit or debit card||Pay property rates online using a credit or debit card.||aspx||Rates billing and payments|
|Pay your property rates by automatic payment||https://www.aucklandcouncil.govt.nz/property-rates-valuations/ways-to-pay-your-rates/Pages/set-up-automatic-payment-rates.aspx||Pay your property rates by automatic payment||Find out how to set up an automatic payment for your property rates.||aspx||Rates billing and payments|