Cancel or change a direct debit
Panoni i te utunga tōtika atu i ō reiti
Allow at least five working days, before the next direct debit payment is due, to cancel or change your direct debit.
Call 09 301 0101 to cancel or change a direct debit over the phone.
To cancel or change a direct debit, email us and include:
- your name
- phone number
- account number you use for payment
- direct debit frequency (monthly, fortnightly, weekly, quarterly, annually)