Skip to main content
Auckland Council
Water conservation efforts
More How we are reducing water usage across the Auckland region. Learn moreWater conservation efforts

Our contact details

Ā mātou kōiriiri whakapā

You should know

Call us on 09 301 0101 to report something that is causing an immediate risk to the safety of a person, people or property.


You can contact us online or give feedback.

Use our online contact form to enquire about:

  • property rates
  • building and resource consents
  • dogs
  • alcohol, food, or other business licences
Contact us online

By phone

You can call us 24 hours a day, seven days a week.

The call is toll-free for residential landlines within Auckland Council boundaries (toll-free calls are not allowed by all service providers).

Call Auckland Council on09 301 0101

If you are deaf, hearing impaired, deafblind or speech impaired the New Zealand Relay Service can support you to call us.

​By social media


Tweet to @AklCouncil:

In person 

Visit a customer service centre.

​Find a service centre

By post 

Mail to:

Auckland Council​

  Private Bag 92300

  Victoria Street West

  Auckland 1142


Courier to:

Mail room, Basement 1

  135 Albert Street

  Auckland 1010