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COVID-19 Orange setting

For information about our services and facilities restrictions during the protection framework settings, see the COVID-19 section

For up-to-date information on COVID-19, visit covid-19.govt.nz

Ā mātou kōiriiri whakapā

Our contact details

You should know

Call us on 09 301 0101 to report something that is causing an immediate risk to the safety of a person, people or property.

​Online

You can use our online form to make an enquiry, give us a compliment, or provide feedback.

Contact us online

By phone

You can call us 24 hours a day, seven days a week.

The call is toll-free for residential landlines within Auckland Council boundaries (toll-free calls are not allowed by all service providers).

Call Auckland Council on09 301 0101

If you are deaf, hard of hearing, deafblind or have a speech impediment, the New Zealand Relay Service can support you to call us.

​By social media

Facebook

Tweet to @AklCouncil:

In person 

Visit a customer service centre.

​Find a service centre

By post 

Mail to:

Auckland Council​

  Private Bag 92300

  Victoria Street West

  Auckland 1142

 

Courier to:

Mail room, Basement 1

  135 Albert Street

  Auckland 1010

​Media enquires

For a full list of media contacts, visit Our Auckland.

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