How to appeal a building consent decision
Make a formal complaint
If you are unhappy with our decision on you consent or your problem has not been resolved, you can make a formal complaint.
Complain through the Ministry of Business, Innovation and Employment (MBIE)
If your complaint has not been resolved to your satisfaction through our complaints process, then you can complain about a building consent authority through the MBIE.
Apply for a determination
If no one can agree on whether building work complies with the Building Code or we make a This decision you disagree with, you may be able to apply for a determination.
A determination is a legally binding ruling made by MBIE.
How a determination is reached
Determinations can look at whether a building or building work complies with the Building Code. They can apply to building work that is planned, partly done or complete.
MBIE takes a detailed look at the specific matter and makes a legally binding decision. The law that covers determinations is set out in the Building Act 2004 (sections 176-190).
A determination can be appealed to the District Court.
Find out more about determinations
See the information about determinations on the MBIE website.