COVID-19 Red setting

For information about our services and facilities restrictions during the protection framework settings, see the COVID-19 section.

For up-to-date information on COVID-19, visit covid19.govt.nz.

Alert COVID-19 Protection Framework - Online applications accepted

COVID-19 Red setting – LIM and property file information

We process applications for LIMs and property files digitally. We also accept applications for LIMs and property files at our service centres.
We cannot provide hardcopy files and USBs. We are not allowing pick-ups or viewings under the current alert level.
Due to limited building access, we will process these applications once we have access during the COVID Protection Framework.
When an order is received for an address that cannot be processed, the Property Files/ LIMs Teams will contact the customer directly.

See Order a property report for more information.

Me pēhea te tono i tētahi Land Information Memorandum (LIM)

How to order a Land Information Memorandum (LIM)

Alert

LIM service

We are currently issuing standard LIMs within approximately five working days of an order being submitted.

The Urgent LIM service has now been reinstated.

You should know

We will not be issuing LIMs from 5pm 23 December 2021 to 7 January 2022.

If you need a LIM before 24 December 2021 you need to order before:

Tuesday 7 December 2021 for standard LIM
Thursday 16 December for urgent LIM.

Any LIM ordered between Thursday 16 December 2021 and 7 January 2022 will only be deemed as being received from Monday 10 January 2022.

LIM delivery format

A LIM digital copy sent via email will expire 28 days after issue date.

LIM fees and timeframes

Read fee table.
Service	Fee
Standard LIM - Up to 10 working days (does not include delivery)	$310
Urgent LIM - Up to 3 working days (does not include delivery)	$419

Ways to pay for your LIM

You will have to pay fees when you submit your application, unless you are an approved credit customer.

You can pay by Online EFTPOS, credit card, debit card or Account2Acccount.

For credit and debit card payments, a 1.75 per cent card payment fee will be added at the checkout .

Account2Account is not available for urgent LIMs.

See Ways to pay online for more information.

How to order a LIM

Order online

We only accept online applications for this service. If you are unable to apply digitally, visit one of our service centres for assistance in making your online application.

Call us on 09 301 0101 if you have questions regarding your application.

Alert COVID-19 Protection Framework - Online applications accepted

COVID-19 Red setting – LIM and property file information