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Auckland Council
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How to order a property file

Tono kōnae rawa whenua

You should know

We will not be issuing property files between 21 December 2018 and 7 January 2019.
 
If you need a property file before 21 December 2018 you need to order before:
  • 7 December 2018 for standard property files
  • 14 December 2018 for urgent property files.

Options for ordering a property file

Timeframe

  • Standard property file orders take up to 10 working days, not including delivery.
  • Urgent property file orders take up to three working days, not including delivery.

Delivery format

  • Digital copy via email (expires 14 days after issue date).
  • Hard copy (USB drive) via post, courier, or collected from one of our service centres.
  • View in person at one of our service centres.

You should know

You must pre-order and pay for your property file before you come and view it.

Order a file to view at one of our service centres

Contact one of our service centres to pre-order a file to view in person.

There is no set timeframe for preparing property files to view in person. We will contact you when the file is ready.

You can order a property file at any one of our service centres, but you can view property files only at:

Cost of a property file

You need to pay when you order a property file.

Read fee table.
ServiceTimeframeFee (includes GST)
Digital copy on USB drive

​Up to 10 working days, not including delivery.

​$64

Urgent property file

​Up to three working days, not including delivery.

​$95

View in person at a service centre

​You will need to pre-order the file. We will contact you when it is ready for viewing.

​$23 plus printing costs: A4 - $4 A3 - $5 A2 - $8 A1 - $13 A0 - $18

How to order a property file

You should know

We are not accepting orders for urgent property file requests while we are updating our system.

 In person

​You can order a property file by contacting one of our service centres.  

 By post

​​Send your completed application form to:

Auckland Council

  Private Bag 92300

  Auckland 1142

  New Zealand

Our tip

Compare the latest floor plan in the property file with the current layout of the home, to make sure all the building work is legal and has a Code Compliance Certificate.
 
Properties built before the 1992 Building Act, under a building permit, did not need a final inspection or a Code Compliance Certificate. Get a private pre-purchase building inspection if you are concerned about the condition of a house you want to buy.

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