How to order a property file

Tono kōnae rawa whenua

Alert

Urgent property files unavailable

We are not currently accepting requests for urgent property files due to a system upgrade. We expect this service to be available again from 6 January 2020.

You should know

We will not be issuing property files between 23 December 2019 and 5 January 2020.

If you need a standard property file before 23 December 2019 then you need to order before 9 December 2019.

Options for ordering a property file

Timeframe

Standard property file orders take up to 10 working days, not including delivery.
Urgent property file orders take up to three working days, not including delivery.

Delivery format

Digital copy via email (expires 14 days after issue date).
Hard copy (USB drive) via post, courier, or collected from one of our service centres.
View in person at one of our service centres.

You should know

You must pre-order and pay for your property file before you come and view it.

Order a file to view at one of our service centres

Contact one of our service centres to pre-order a file to view in person.

There is no set timeframe for preparing property files to view in person. We will contact you when the file is ready.

You can order a property file at any one of our service centres, but you can view property files only at:

Cost of a property file

You need to pay when you order a property file.

Read fee table.
Service	Timeframe	Fee (includes GST)
Digital copy on USB drive	Up to 10 working days, not including delivery.	$64
Urgent property file	Up to three working days, not including delivery.	$95
View in person at a service centre	You will need to pre-order the file. We will contact you when it is ready for viewing.	$23 plus printing costs: A4 - $4 A3 - $5 A2 - $8 A1 - $13 A0 - $18