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Tono kōnae rawa whenua

How to order a property file

COVID-19 Alert Level 2 – Property file information

Some service centres will reopen at Alert Level 2. For more information, see Visit us. Regulatory services functions such as in-person pre-application meetings and drop-in consultations will not be available under Alert Level 2. We will only accept hard copy applications for licensing services such as food, alcohol, and health businesses. All building and resource consent applications must be submitted online.

You should know

We will not be issuing property files between 20 December 2020 and 10 January 2021.

If you need an urgent property file before 20 December 2020 then you need to order before Wednesday 16 December 2020.

You can either order a property file or view a copy in person. 

Order a property file


  • Standard property file orders take up to 10 working days, not including delivery.
  • Urgent property file orders take up to three working days, not including delivery.

Delivery format

  • Digital copy via email (expires 28 days after issue date).
  • Hard copy (USB drive) via post, courier, or collected from one of our service centres.    

Cost of a property file

You need to pay when you order a property file.

Read fee table.
ServiceTimeframeFee (includes GST)
Standard property file

​Up to 10 working days.


Urgent property file​Up to three working days.


How to order a property file

 In person

​You can order a property file by visiting one of our service centres.  

 By post

​​Send your completed application form to:

Auckland Council

  Private Bag 92300

  Auckland 1142

  New Zealand

View a property file

Visit one of our service centres to pre-order a file to view in person.

There is no set timeframe for preparing property files to view in person. We will contact you when the file is ready.

You can view property files in a digital format only at:

Cost of viewing a property file

You can pay after viewing the property file.

If you have pre-ordered a viewing but do not utilize, we will send you an invoice for $23.

Read fee table.
Service Timeframe Fee (includes GST)
View in person at a service centre

​You will need to pre-order the file. We will contact you when it is ready for viewing.

​$23 plus printing costs: A4 - $4 A3 - $5 A2 - $8 A1 - $13 A0 - $18

Our tip

Compare the latest floor plan in the property file with the current layout of the home, to make sure all the building work is legal and has a Code Compliance Certificate.
Properties built before the 1992 Building Act, under a building permit, did not need a final inspection or a Code Compliance Certificate. Get a private pre-purchase building inspection if you are concerned about the condition of a house you want to buy.

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