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Auckland Council

How to order a property file

Tono kōnae rawa whenua


Urgent property files unavailable

We are not currently accepting requests for urgent property files due to a system upgrade. We expect this service to be available again from 6 January 2020.

You should know

We will not be issuing property files between 23 December 2019 and 5 January 2020.

If you need a standard property file before 23 December 2019 then you need to order before 9 December 2019.

You can either view a property file in person or order a copy. 

View a property file

Contact us or visit one of our service centres to pre-order a file to view in person.

There is no set timeframe for preparing property files to view in person. We will contact you when the file is ready.

You can view property files in a digital format only at:

Cost of viewing a property file

You can pay after viewing the property file.

If you have pre-ordered a viewing but don't show up, we will send you an invoice.

Read fee table.
Service Timeframe Fee (includes GST)
View in person at a service centre

​You will need to pre-order the file. We will contact you when it is ready for viewing.

​$23 plus printing costs: A4 - $4 A3 - $5 A2 - $8 A1 - $13 A0 - $18

Order a property file


  • Standard property file orders take up to 10 working days, not including delivery.
  • Urgent property file orders take up to three working days, not including delivery.

Delivery format

  • Digital copy via email (expires 14 days after issue date).
  • Hard copy (USB drive) via post, courier, or collected from one of our service centres.    

Cost of a property file

You need to pay when you order a property file.

Read fee table.
ServiceTimeframeFee (includes GST)
Digital copy on USB drive

​Up to 10 working days, not including delivery.


Urgent property file

​Up to three working days, not including delivery.


How to order a property file

 In person

​You can order a property file by visiting one of our service centres.  

 By post

​​Send your completed application form to:

Auckland Council

  Private Bag 92300

  Auckland 1142

  New Zealand

Our tip

Compare the latest floor plan in the property file with the current layout of the home, to make sure all the building work is legal and has a Code Compliance Certificate.
Properties built before the 1992 Building Act, under a building permit, did not need a final inspection or a Code Compliance Certificate. Get a private pre-purchase building inspection if you are concerned about the condition of a house you want to buy.

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