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How to order a property file

COVID-19 Alert Level 2 – Property file information

Some service centres will reopen at Alert Level 2. For more information, see Visit us. Regulatory services functions such as in-person pre-application meetings and drop-in consultations will not be available under Alert Level 2. We will only accept hard copy applications for licensing services such as food, alcohol, and health businesses. All building and resource consent applications must be submitted online.

You should know

We will not be issuing property files between 20 December 2020 and 10 January 2021.

If you need an urgent property file before 20 December 2020 then you need to order before Wednesday 16 December 2020.

You can either order a property file or view a copy in person.

Order a property file

Timeframe

Standard property file orders take up to 10 working days, not including delivery.
Urgent property file orders take up to three working days, not including delivery.

Delivery format

Digital copy via email (expires 28 days after issue date).
Hard copy (USB drive) via post, courier, or collected from one of our service centres.

Cost of a property file

You need to pay when you order a property file.

Read fee table.
Service	Timeframe	Fee (includes GST)
Standard property file	Up to 10 working days.	$64
Urgent property file	Up to three working days.	$96

How to order a property file

Online

Order property file

In person

You can order a property file by visiting one of our service centres.

By post

Send your completed application form to:

Auckland Council

Private Bag 92300

Auckland 1142

New Zealand

View a property file

Visit one of our service centres to pre-order a file to view in person.

There is no set timeframe for preparing property files to view in person. We will contact you when the file is ready.

You can view property files in a digital format only at:

Cost of viewing a property file

You can pay after viewing the property file.

If you have pre-ordered a viewing but do not utilize, we will send you an invoice for $23.

Read fee table.
Service	Timeframe	Fee (includes GST)
View in person at a service centre	You will need to pre-order the file. We will contact you when it is ready for viewing.	$23 plus printing costs: A4 - $4 A3 - $5 A2 - $8 A1 - $13 A0 - $18

Our tip

Compare the latest floor plan in the property file with the current layout of the home, to make sure all the building work is legal and has a Code Compliance Certificate.

Properties built before the 1992 Building Act, under a building permit, did not need a final inspection or a Code Compliance Certificate. Get a private pre-purchase building inspection if you are concerned about the condition of a house you want to buy.

Related topics

Natural hazards and earthquake-prone buildings	https://www.aucklandcouncil.govt.nz/building-and-consents/natural-hazards-earthquake-buildings	Natural hazards and earthquake-prone buildings	A possible natural hazard on your property affects your ability to build on it or alter an existing building. Learn about natural hazards and working on earthquake-prone buildings.	aspx
How to order a Land Information Memorandum (LIM)	https://www.aucklandcouncil.govt.nz/buying-property/order-property-report/Pages/order-a-land-information-memorandum.aspx	How to order a Land Information Memorandum (LIM)	A LIM report is a summary of information that we hold on a property.	aspx
How to report geological hazards	https://www.aucklandcouncil.govt.nz/environment/what-you-can-do-for-environment/Pages/Geological-hazards.aspx	How to report geological hazards	What to do and who to contact if a landslide or other geological hazard is found.	aspx
Free advice before submitting a consent application	https://www.aucklandcouncil.govt.nz/building-and-consents/ask-for-guidance/Pages/free-advice-consent-application.aspx	Free advice before submitting a consent application	Get 15 minutes of free advice to check if your project needs consents or permits.	aspx
Project Information Memorandum (PIM)	https://www.aucklandcouncil.govt.nz/building-and-consents/ask-for-guidance/Pages/project-information-memorandum.aspx	Project Information Memorandum (PIM)	Find out how to order a Project Information Memorandum (PIM) and what it contains.	aspx
Contaminated land	https://www.aucklandcouncil.govt.nz/building-and-consents/resource-consents/types-resource-consents/earthworks/Pages/contaminated-land.aspx	Contaminated land	Find out if your land is potentially contaminated and how to order a report.	aspx

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