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How to order a property file

Tono kōnae rawa whenua


Urgent property files unavailable

We are not currently accepting requests for urgent property files due to a system upgrade. We expect this service to be available again from 6 January 2020.

You should know

We will not be issuing property files between 23 December 2019 and 5 January 2020.

If you need a standard property file before 23 December 2019 then you need to order before 9 December 2019.

If you would like to view a property file, you can order them online.


  • Standard property file orders take up to 10 working days.   
  • Urgent property file orders take up to three working days.    

Delivery format

  • Digital copy via email (expires 14 days after issue date).   

Cost of a property file

You need to pay when you order a property file.

Read fee table.
ServiceTimeframeFee (includes GST)
Standard property file

​Up to 10 working days.


Urgent property file

​Up to three working days.


How to order a property file


Order property file

Due to Covid-19 restrictions, we are only accepting online applications. If you are unable to apply digitally, visit one of our service centres for assistance in making your online application.

Call us on 09 301 0101 to speak with our building and planning help desk if you have questions regarding your application.

Our tip

Compare the latest floor plan in the property file with the current layout of the home, to make sure all the building work is legal and has a Code Compliance Certificate.
Properties built before the 1992 Building Act, under a building permit, did not need a final inspection or a Code Compliance Certificate. Get a private pre-purchase building inspection if you are concerned about the condition of a house you want to buy.

 Related topics



How to order a Land Information Memorandum (LIM) to order a Land Information Memorandum (LIM) A LIM report is a summary of information that we hold on a property. aspx