What are e-scooters?
E-scooters are wheeled recreational devices of less than 300 watts in power.
- They are not classified as a motor vehicle.
- They don't need to be licensed or registered.
E-scooters are regulated by central government.
NZTA has decided any e-scooter can be ridden on the footpath, shared paths, separated cycle paths and on the road.
The speed limit for e-scooters is the same as the road speed limit in a given area.
A helmet is not legally required but is recommended.
In Auckland, ride share e-scooters that are parked in public places are also licensed and regulated through the
Trading and Events in Public Places bylaw 2015.
Code of practice for use of e-scooters
We have also developed the
E-scooter Share Code of Practice (April to October 2019), which is linked to the ride share e-scooter operator's licence.
It outlines all the safety conditions and expectations we have set for this type of business.
The most recent code of practice was updated following the conclusion to the first e-scooter trial phase.
Updated code of practice for use of e-scooters
More stringent requirements have been set on:
- safety and risk management
- incident reporting and investigation
- reporting safety performance on a weekly basis
- detailed plans for regular maintenance and weekly checks.
Slow speed zones are encouraged and enforced via "geo-fencing," a GPS-enforced virtual perimeter for a defined geographical area.
Changes have also been made to the removal of non-compliantly parked scooters. These must be removed by the operator within three hours of being reported (previously 12 hours were allowed to remove reported abandoned scooters).
Operator representatives on the ground should encourage good riding behaviour and rebalance scooters.
Limited speed zones (geo-fencing)
Limited speed zones automatically reduces the scooters’ speed in nominated areas, improving safety for users and pedestrians. It also reminds scooter users they are in an area where they must take extra care.
Riders will notice scooters slow to 15 kmph when in a slow-speed zone, which includes:
- Ponsonby Road
- Jervois Road (College Hill to Curran Street)
- Karangahape Road
- the city centre including Queen Street and waterfront area
- Auckland City Hospital precinct
- Parnell including the Blind Foundation precinct
- Mission Bay
- St Heliers.
Second phase of the e-scooter trial
We are currently in the second phase of the ride share e-scooter trial.
The information gathered during this phase (May to 31 October 2019) will inform the future state of e-scooter use in Auckland.
Email any feedback to
Report accidents and poorly parked scooters
If you are involved in an accident or near miss with a ride share e-scooter, or you see an incorrectly parked e-scooter, report this to the relevant operator:
Lime: 0800 467 001 or email
Wave: 09 281 9491 or email
Flamingo: 0800 FLAMINGO or email
You can also send us an email so that we can follow up on your concerns.