Who is eligible for rates relief
You can apply for rates relief, if you believe your property in
uninhabitable because of the extreme weather events in first half of 2023.
You may be eligible for rates relief for the 2023/2024 rating year if you cannot live in your home due to damage from storms and weather events in the first half of 2023.
Properties that have a red placard as of 30 June 2023 are eligible for rates relief and will receive a rates invoice showing an automatically-applied credit.
Placards issued to properties after a natural disaster for information about placards.
Check your rates account with myAUCKLAND
To see any remissions or to view your most up-to-date rates account balance,
log in to your myAUCKLAND account.
How we will fund the rates relief
The rates relief aims to ensure that rates are charged fairly over the next two rating years.
We estimate this rates relief package will cost between $1.2 million and $3 million in the 2023/2024 rating year.
We will 'debt-fund' the rates relief (add the cost to our debt) for 2023/2024, because we cannot increase rates for all other properties when rates for this year already apply.
In the 2024/2025 rating year rates will increase by up to 0.14 per cent to fund the relief.
Other available help
We know that for many people rates payments are a major cost, even if your property is not affected by the storms.
If you have difficulties paying your property rates, see
Help for low income households and community groups.
Our credit control team can be reached on
email@example.com to discuss what options are available and how we can help.
Find out about other
Financial help for recovery from a disaster.