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myAUCKLAND makes it easier for you to manage your services with us online.


myAUCKLAND is a safe and secure online service to track your transactions and requests with us.

More services will be added to myAUCKLAND over time. Eventually, you'll be able to see all your online transactions with us in myAUCKLAND.

Create an account

To begin using myAUCKLAND, you will need to create an account.

You will need to provide your full name and email address, and create a password.

 Creating an account takes less than five minutes.

Get started with myAuckland

Sign up or log in now


What you can do with myAUCKLAND

Currently you can:

Report a problem online

  • Report a problem on one of our facilities, venues, parks, reserves or beaches.
  • Track problems we already know about.

See Report a problem to report a problem now.

Manage your rates online

  • Pay your property rates.
  • View balances and transactions.

See Manage your rates online with myAUCKLAND for more information.