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Auckland Council

Manage your rates online with myAUCKLAND

myAUCKLAND makes it easier for you to manage your services with us online.

What you can do with myAUCKLAND

myAUCKLAND is a safe and secure online service where you can manage and pay your property rates at a time that suits you.

You will be able to track all of your transactions and requests with us, giving you more control over the process. 

You can:

  • pay your property rates on all your properties
  • see your property rates balances and past transactions
  • create a group of properties to manage your account more easily
  • invite people to access or manage the rates information for a property.

In the future, you will be able to see more of your online transactions with us in one place.

Get started with myAUCKLAND

To begin using myAUCKLAND, you will need to create an account.

If you have used one of our online services before, you can use your existing login or email address. 

Your PIN and assessment number

To add a property, you will need the PIN and rates assessment number from your most recent rates notice. You will find this in the right-hand column of the Your details section.  View example on rates assessment and invoice.

If you receive your rates notice by email, you will find this in the assessment attached to the email.  

Login or sign up


Privacy of property information

You will not be able to access a property's rates information on myAUCKLAND unless you have the PIN, or the person with the PIN has given you access. 

If the property is sold, you will no longer have access to manage the property. However, you will still be able to view all the transactions from the period you owned the property.