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State of local emergency

For up to date information and advice, visit Auckland Emergency Management

For urgent flooding issues (buildings and infrastructure) phone 0800 22 22 00 or contact us online - Report a Problem.

For information on disruptions to our sites and facilities please, visit Facility closures

Missing, dislodged or damaged manhole or catchpit cover

​Report issues with public manholes and catchpits

Contact us urgently on 09 301 0101 if you notice any missing, dislodged or damaged:

  • catchpits
  • grates and grilles
  • manhole covers.

We treat these issues as a serious risk to public safety.

Maintain private manholes and catchpits

You are responsible for maintaining private manholes, catchpits and covers on your property.

See Who maintains stormwater pipes and drains.

Report issues with wastewater manholes

Contact Watercare Services to report issues with wastewater manholes.

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